As a UX Designer on the PEX team, you will help define the vision for Amazon's internal, AI-first products and services. You will create personalized experiences that empower employees and associates with greater self-service, efficiency and focus. You will use customer feedback and data to shape a product strategy that leans on AI to streamline workflows, allowing managers, leaders and HR spend spend less time on administrative burden and more time on people.

You will design intelligent solutions that anticipate needs, surface the right information at the right time, and scale globally. You'll collaborate closely with product and engineering partners, as well as peer designers and researchers. You will use, and in some cases establish, scalable UX frameworks and patterns for AI-driven experiences. You will raise the bar for design across PXT and influence how we build tools that keep people at the center.

Key job responsibilities

• Define and drive both near- and mid-term UX vision, grounded in customer research, feedback, and data
• Design AI-first experiences that are helpful, intuitive, and proactive, not intrusive
• Design using scalable frameworks, patterns, and guidelines
• Own the end-to-end design process from concept through delivery, including user flows, wireframes, prototypes, and high-fidelity designs
• Conduct user research to inform and vet designs and concepts
• Partner cross-functionally with product management, engineering, research, and content design to deliver cohesive experiences
• Influence through strategic thinking, design vision artifacts, and executive-level storytelling
• Advocate for the employee and associate persona, identifying opportunities to simplify and elevate the experience
• Passion for using AI to make experiences more human, not less

About the team
The People Engagement Experience (PEX) is a multidisciplinary design team of UX designers, researchers, writers, and design technologists revolutionizing the experience for Amazonians across the globe. We design AI-first experiences for millions of Amazonians, helping them work smarter, achieve work-life balance, and advance in their careers. If you're looking for a team where design has a seat at the table, where your ideas shape product strategy, and where you'll grow alongside talented people who care deeply about craft and impact, then PEX is the place.

Basic qualifications

• 3+ years of design experience
• Have an available online portfolio

Preferred qualifications

• Knowledge of usability principles and techniques
• Experience with Figma and the Adobe CS suite: XD, Photoshop, Illustrator. InDesign, Dreamweaver, Premiere and After Effects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually