Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Coordinator, you’re not just supporting sales operations and lead generation to help drive new business – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Santa Barbara Beachfront Resort is looking for a Sales Coordinator to join the team! Ideally situated on California's Central Coastline and steps away from pristine beaches. Our property pays homage to Santa Barbara’s culture and history throughout the 24-acre resort.

Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment, career growth opportunities, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program!

If you have a passion for creating memorable experiences for guests and want to bring your expertise to Hilton Hotels, then this is the perfect opportunity! Join Hilton today, #1 on Great Places to Work!

The ideal candidate will possess:

Excellent English verbal and written communication skills
At least one (1) year of administrative experience is desired
Previous experience in hotel sales or marketing
Experience with Delphi is a plus

Key Details:

Assist with special events, site inspections, and on‑property photo shoots
Greet hotel guests, provide directions, and answer general guest inquiries
Answer incoming phone calls, gather critical information, and route to appropriate managers
Respond to inquiries received via email and referrals
Enter and manage leads, inquiries, and client information in the Delphi system
Partner with the Finance Department and Director to track commission and revenue details
Update marketing photos and property information on third‑party websites and platforms
Ensure site rooms are prepared daily for inspections and events
Collaborate closely with Housekeeping and Front Office teams to coordinate site rooms
Manage master room keys for site rooms and maintain appropriate access controls

Shift Pattern: DAY 8:00am - 5:00pm* (*weekend availability needed during special events with ample notice)

Responsibilities

Here's what you'll do during a typical day:

• Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
• Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
• Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
• Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
• Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.