This position (NPI and Sustaining Ops Mgr) is responsible for delivering all products from development to launch and manage them through sustaining period to end of life. The scope of responsibility for this position covers various aspects of operation functions including operation program manager, materials program manager and factory operations in both NPI and sustaining stage.

Roles and Responsibilities:

• Attend NPI core team meetings and factory builds on site to keep track of program schedule
• Manage CMs to ensure the material and production readiness to support the new product development
• Track material clear to build status and solve material shortage escalations from CMs
• Managing supply chain flexibilities against demand fluctuation to meet all customer shipments on time
• Drive solutions to eliminate material shortage and excess situation through the product lifecycle to reduce the potential cost and exposure, liability analysis/disposal when program EOM.
• Bring up new supply base operational capabilities to support the cost and sourcing strategy
• Lead PRQ (Post Ramp Qualification) for sustaining programs.
• Be able to work cross-functional with other organizations building strong relationships within Amazon
• Work with function team drive manufacturing and operation continue process improvement for cost saving opportunity.
• Travel required, up to 30%, with a majority being local travels

Basic qualifications

• Bachelor's degree
• 7+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

• 6+ years of driving process improvements experience
• Engineering background with FATP development experience.

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