We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Key job responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates
• Coach and calibrate Data Associates co-located at your site to improve performance
• Provide detailed insights on Data Associate-level quality and identify root causes of issues
• Perform manual reviews to validate automated quality measurement systems
• Document and report quality findings accurately and efficiently
• Perform audits to support deep dives and escalations as needed
• Maintain strict compliance with quality standards and procedures
• Work closely with Quality Audit Managers to improve processes and implement best practices
• Contribute to continuous improvement initiatives within the quality assurance team

Basic qualifications

• Experience that includes analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
• Experience communicating results to senior leadership, or experience working as a Quality Assurance Engineer
• Can work proactively and independently, meet deadlines, and deliver on projects and tasks
• Experience analyzing data metrics
• Bachelor's degree, or 4+ years of using Microsoft Office, particularly Excel and analytical platforms, including but not limited to the ability to analyze data using pivots and V-Lookups experience
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity

Preferred qualifications

• 1+ years of quality assurance engineering experience, or BS degree in computer science or equivalent
• Familiarity with AI and machine learning concepts
• Experience with speech or language data

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