Director, Digital Transformation Leader (Hybrid)
Job description
Job Description
Position Overview
The Global Clinical Supplies Digital Transformation Leader will be responsible for delivering high-impact digital initiatives in support of the GCS digital roadmap. This role will own the strategy and execution framework for specific pillars of the GCS digital roadmap and will focus on translating strategic vision into operational reality.
Reporting to the Senior Director, Head of Clinical Supply Systems, this role will collaborate closely with relevant IT teams, GCS business representatives and leaders, DSCS Digital Technologies, Global Clinical Trial Operations, and external vendors to deliver digital solutions on time, on budget, and at scale.
Primary Activities include, but are not limited to:
Strategic Leadership
- Lead the execution of critical, high-priority digital initiatives defined within the GCS digital roadmap
- Drive project delivery from business-case development through implementation and hypercare.
Cross-Functional Delivery
- Orchestrate matrixed teams comprising GCS business experts, Enterprise IT partners, data scientists, and external software vendors to deliver specific digital capabilities, aligned with business needs
Technology Adoption and Change Management
- Coordinate the change impact assessments and end-user adoption strategy with relevant business stakeholders, ensuring GCS teams are trained and equipped to leverage new capabilities.
Value & Metric Tracking
- Establish and monitor key performance indicators (KPIs) for assigned digital projects to measure user adoption, process efficiency gains, and return on investment (ROI).
SDLC and GxP Support
- Ensure that GCS owned systems comply with relevant GxP requirements (if applicable), and contribute to relevant SDLC deliverables in collaboration with IT partners.
Required Qualifications (Education, Experience, and Skills)
Education:
Bachelor’s degree in Supply Chain, Engineering, Computer Science, Information Technology, Life Sciences, or a related field.
Experience:
- Minimum of 10 years of progressive experience in the pharmaceutical, biotechnology, or highly regulated manufacturing industry.
- Minimum of 5 years of hands-on experience leading major technology implementations or digital transformation initiatives within a clinical supply chain, clinical operations, or pharmaceutical supply chain environment.
Technical & Project Delivery: Strong track record of successfully delivering complex digital projects using Agile/Scrum or waterfall methodologies. Understanding of ERP systems (SAP), RTSM/IRT systems, or advanced data platforms is highly preferred.
Influencing & Collaboration: Proven capability to influence and manage cross-functional stakeholders across business and IT domains without direct line authority.
GxP Knowledge: Strong understanding of GxP requirements, computer systems validation (CSV) practices, and pharmaceutical data privacy standards.
Preferred Qualifications:
- Advanced degree (Master’s or MBA).
- Professional certifications in project/product management (e.g., PMP, PMI-ACP, Certified Scrum Product Owner) or Change Management (Prosci).
- Prior experience delivering AI/Machine Learning pilots or robotic process automation (RPA) in a clinical environment.
- Prior experience with clinical supply planning systems
Required Skills:
Agile Project Management, Budget Development, Clinical Supply Chain Management, Clinical Trial Management, Cross-Functional Leadership, Data Analysis, Digital Governance, Digital Transformation, Influencing Skills, Performance Metrics, Project Strategy, Risk Management, Stakeholder Management, Strategic Thinking, Technical Project Management
Preferred Skills:
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As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
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The salary range for this role is
$173,200.00 - $272,600.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
09/7/2026
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