The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions, and Anti-Bribery and Corruption. The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary and non-proprietary global markets.

Reporting to the Vice President of Financial Crime Risk Assessment, Reporting & Controls Oversight, this Manager role is responsible for supporting the Financial Crime Risk Assessment (FCRA) framework, including risk assessment delivery, reporting, and fundamental assessments. Specifically, this role will support each of the FCRA processes with pre-planning and execution activities focused on data requirements, collection, analysis and tracking, implementing and maintaining data quality controls, and developing action plans to address data issues. The FCRAs play a critical role in delivering transparent, data-driven insights into inherent and residual risks, strengthening the control environment, and supporting effective governance and decision-making across the enterprise. Through close partnership with stakeholders across lines of defense, technology, product, and business teams, this role enhances a foundational component of the risk assessment process, improving the accuracy of results and risk visibility in alignment with evolving regulatory expectations and ongoing transformation initiatives.

Responsibilities

Responsibilities

• Build governance structure and oversee the end-to-end process of data collection, tracking, analysis, documentation, issues, and quality controls used in the production of enterprise, market, legal entity, and line-of-business FCRAs.  
• Develop and implement data quality controls and associated documentation of enhanced processes and procedures in FCRA processes.
• Manage engagement with key stakeholders across Business Units, GFCC, Market Compliance, Technology and Product teams to obtain requisite data.
• Develop and maintain documented data and input requirements, including data owners, data sources, extraction scripts, report names, and other details required to develop a consolidated data inventory of risk assessment inputs. 
• Define and implement data attestation process, data tracker and issues log to enable effective and accurate data collection, including documentation of known limitations, anomalies, data manipulations, and data issues that may impact the quality or accuracy of data.
• Analyze FCRA data and results to identify emerging risks, issues, trends, and year-over-year changes; translate insights into actionable recommendations and methodology enhancements.  
• Support outcomes of risk assessments and development of risk assessment action plan based on data issues.
• Support senior management, audit, and regulatory engagements through high-quality, defensible analysis and documentation.  
• Partner with GFCC Enablement, Technology and Product teams to support delivery of enhancements to risk assessment platforms and data infrastructure. Perform assessments to evaluate and mitigate impacts to existing reports stemming from platform modernization, technology and process changes.
• Provide subject matter expertise on financial crime risk assessment, reporting, and controls, strengthening governance and risk management practices.  
• Lead, coach, and develop a high-performing team, fostering accountability, innovation, and continuous improvement. 

Qualifications

Qualifications

• 5+ years of work experience in data management, analytics and/or reporting within Financial Crimes Compliance, Risk Management, or general Compliance.  
• Demonstrated expertise in data management, including data collection, organization, validation, and maintenance to ensure accuracy, consistency, and accessibility across systems and platforms.
• Demonstrated experience in AML/CTF programs, or broader financial crimes risk management, including execution of enterprise risk assessments. 
• Expert MS Excel skills (e.g., Pivot tables, Macros, Power Query) and/or demonstrated experience using data visualization tools such as PowerBI, Tableau, or MicroStrategy is required. Proficiency in SQL and/or other data querying languages is preferred, with the ability to design, review, and optimize complex queries to extract, analyze, and validate large datasets.
• Excellent communication skills, both written and verbal, with the ability to clearly articulate complex risk and control concepts to a range of audiences and translate findings into impactful reports, communications and presentations to senior management, committees, regulators, etc.
• Exceptional attention to detail and organizational skills.
• Decisive self-starter with a high degree of accountability, solution-focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.
• Ability to initiate and drive projects to completion, navigate ambiguity and proactively anticipate and address challenges.
• Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage team-members and stakeholders to ensure effective delivery of initiatives.
• Experience supporting regulatory exams, audits, or internal reviews, including preparation of defensible documentation and responses.  
• Experience working across global, matrixed organizations and partnering effectively with Compliance, Risk, Audit, Technology, and business stakeholders.  
• Proven to have a global mindset; able to work well across time zones and work cultures.
• Bachelor’s degree required; advanced degree or relevant certifications preferred.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.