Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

India Hybrid: Noida, Bangalore, Hyderabad, Gurugram

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

The Opportunity

As a Senior Consultant, you won’t just be managing modules—you will be the ultimate SAP Security systems architect. You will leverage your deep, end-to-end expertise across both SAP ECC and SAP S/4HANA to lead complex integrations or Migration of disparate ERP systems. Your comprehensive knowledge of the entire SAP Security, combined with a strong mastery of Access Governance & GRC, will ensure our Basis landscape is unified, robust, and future-ready.

Responsibilities:

• Role Design & Configuration: Build and manage single, master, and derived roles, organizational level restrictions, and SAP Fiori catalogs, groups, spaces, and pages.

• Access Governance & GRC: Implement and operate SAP GRC Access Control for Access Risk Analysis (ARA), Access Request Management (ARM), and Emergency Access Management

• Compliance & Audits: Monitor and resolve Segregation of Duties (SoD) conflicts, support audit readiness, and enforce regulatory policies like SOX or GDPR.

• Troubleshooting & Support: Resolve daily authorization failures and access incidents using core diagnostic tools like SU53, ST01, and SUIM.

• Manage and monitor the SAP security landscape, ensuring the appropriate configuration and implementation of security policies across critical systems (SAP S/4HANA, SAP BW, SAP Business Objects, SAP BTP).

• Oversee user roles, authorizations, and profile management to ensure compliance with corporate security policies and SAP best practices.

• Implement and manage SAP GRC Access Control, ensuring secure access across SAP systems while preventing unauthorized access and ensuring compliance with regulatory standards.

• Collaborate with other departments to define and enforce access control policies and procedures across SAP landscapes.

• Lead and manage Segregation of Duties (SoD) assessments to identify conflicts within SAP roles and authorizations.

• Conduct regular reviews of SoD violations and propose remediation plans to eliminate conflicts in user access and roles.

• Use SAP GRC Access Control or other relevant tools to monitor and mitigate SoD violations, ensuring compliance with organizational and regulatory standards.

• Audit & Compliance Management:

• Manage and support IT General Controls (ITGC) audits and assist in the preparation of security and audit documentation for internal and external audits.

• Ensure all SAP systems meet the necessary compliance requirements, including SOX, GDPR, and other industry-specific regulations.

• Provide guidance and support during security audits, responding to audit queries and implementing necessary corrective actions based on audit findings.

• Ensure the integrity and confidentiality of SAP data and comply with internal policies and regulatory standards related to data security and privacy.

• Risk Management & Security Governance:

• Develop and implement security strategies, policies, and frameworks to ensure the protection of SAP systems and data.

• Monitor and respond to potential security threats or vulnerabilities within the SAP environment.

• Oversee security patch management, system monitoring, and vulnerability assessments.

• Provide continuous improvement recommendations for security controls based on the evolving threat landscape.

• Lead a team of SAP Security professionals, providing mentorship and guidance to ensure high levels of expertise in security management.

• Work with cross-functional teams (SAP Basis, SAP functional teams, IT, Compliance) to implement security best practices and meet organizational security objectives.

• Educate and raise awareness within the organization on security policies, processes, and potential security risks.

• Provide regular reporting on SAP security status, access control issues, and compliance updates to senior management.

• Maintain detailed documentation for SAP security roles, SoD conflict analysis, audit reports, and compliance activities.

• Track and report on remediation efforts and action plans for identified security risks.

Skills

• Experience: 8+ years specializing in SAP security with direct implementation or migration experience in SAP S/4HANA environments.

• Technical Knowledge: Strong command over HANA database security, user provisioning workflows, and cloud integration concepts (SAML, OAuth, SSO, BTP).
  

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related quantitative field

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.