About us:

Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products.

Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture.

We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

Come join our team as we develop new ways to improve the lives of working Americans.

About the role:

As the Senior Site Reliability Engineer, you will lead Branch’s effort to achieve greater reliability, performance, scalability, capacity and observability of our platform through automation and tooling. You will also participate in and improve the software development and deployment life cycles as well as develop and implement technical best practices.

Responsibilities include, but are not limited to:

• Partner with Developers to produce high-performing and robust services through rigorous testing and release procedures
• Design infrastructure, monitoring, processes, and standards for systems and applications
• Support services through design, development, load testing, and launch phases
• Develop, measure, and monitor key performance and service level indicators including availability, latency, and overall system health
• Define and establish SLIs, SLOs, and error budgets with service owners, and drive adoption across platform teams
• Profile and optimize platform performance, resilience, and efficiency, including latency, throughput, and capacity planning under load
• Participate in incident response and root cause analysis
• Remediate tasks and develop preventative and automated measures to meet SLAs/SLOs/SLIs
• Manage monitoring services utilized by applications

Qualifications (required):

• Bachelor's degree in an appropriate engineering discipline or equivalent experience required
• 3+ years experience in site reliability engineering
• Strong hands-on experience building and operating Java / Spring Boot services in production
• Experience with Terraform, Go, Java, Gradle, Docker, OpenTelemetry and Kubernetes

Qualifications (preferred):

• Experience in scripting using Python and Bash
• Experience developing and maintaining Kubernetes Operators
• Exposure to Google Pub/Sub, Redis, Prometheus, Grafana, Google Spanner and MySQL
• Experience with JVM performance tuning and profiling
• Experience working on GCP platforms

Compensation:

The base salary range for this role is $175-185k. The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc.

Location:

This position is classified as REMOTE within the United States of America.

We are unable to hire candidates located outside of the domestic U.S.

Identity Verification

As part of our application process, you'll receive a separate email from Greenhouse shortly containing a unique identity verification link. This step, powered by Persona, helps us confirm applicant identities and keep our hiring process secure for everyone.

Upon identity verification, all biometric data is deleted. If you need support completing this application, please reach out to Careers@branchapp.com

Benefits:

• Market-leading medical, dental, and vision insurance
• Stock options
• Free Premium-Tier Origin Financial Wellness subscription
• Monthly home-office stipend
• 401k (TransAmerica)
• 12-weeks paid parental leave for birthing and non-birthing parents
• Flexible time off + sick and safe time
• 11 paid company holidays
• Branch@Branch Same Day Pay Option

Working at Branch

A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this video!

Our collaborative spirit has helped us become an award-winning FinTech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about

Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Must be currently authorized to work in the USA without sponsorship or transfer.

No third-parties, please.

View how Branch collects your personal data here.