A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, is responsible for delivering exceptional garment care services that support overall guest satisfaction. This role ensures the efficient operation of the laundry by providing high-quality pressing, sewing, and fabric care services, while maintaining the highest standards of cleanliness, presentation, and timeliness in line with Waldorf Astoria Brand Standards.

Responsibilities

As a Laundry Attendant at Waldorf Astoria Dubai International Financial Centre you will deliver exceptional service and maintaining the highest standards of cleanliness, presentation, and guest care in line with Waldorf Astoria and Forbes standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Support the laundry function as required to ensure smooth and efficient operations.
• Complete wash cycles, including sorting, processing, folding, and correct storage of linen. 
• Provide pressing, sewing, laundry, and other garment care services to guests.
• Manage guest requests in line with brand standards and one-call delivery expectations. 
• Greet and assist guests in a warm, friendly, and professional manner in all areas of the hotel.
• Ensure soiled and damaged linen is correctly handled, stored in soiled bags, and disposed of appropriately. 
• Maintain and organize the linen room and uniform store, ensuring adequate stock levels are always available. 
• Use and store laundry chemicals safely and in accordance with hotel standards.
• Report any maintenance issues, hazards, or safety concerns promptly. 
• Comply with all hotel security procedures, fire regulations, and health and safety legislation.
• Maintain high standards of cleanliness, presentation, and service in line with Waldorf Astoria brand standards.
   

Qualifications

What are we looking for?

A Housekeeping Attendant serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and alongside fellow Team Members. To successfully fill this role, you should demonstrate the following attitudes, behaviours, skills, and values:

• Previous experience as Laudry attendant in a luxury hotel
• Excellent verbal communication and interpersonal skills
• Strong attention to detail
• A proactive and solution-oriented approach
• Commitment to delivering exceptional guest service
• High standards of cleanliness and presentation
• Ability to work efficiently in a fast-paced environment
• Positive attitude and a collaborative team-oriented approach

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a luxury hospitality environment
• Knowledge of Forbes Five-Star service standards

What will it be like to work for Waldorf Astoria Hotels & Resorts? 

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

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