As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The Regional Higher Ed Lead is the single point of ownership for AWS Academy within an assigned geographic territory. This role is accountable for growing and managing a portfolio of higher education institutions, advising on technical curriculum and cloud/AI strategy, and serving as the trusted advisor connecting institutions to the right combination of AWS education programs. You will own the institutional relationship end-to-end - from pipeline development through onboarding through long-term account health - while defining the technical standards and requirements that ensure institutions successfully implement and deliver Academy courses. You will work across AWS teams (sales, public sector, partner organizations, curriculum, and platform engineering) to bring coordinated value to higher education institutions in your region.

Key job responsibilities
Institution Pipeline & Business Development Identify prospect and onboard new institutions into AWS Academy. Build and manage a pipeline of prospective institutions from inquiry through active enrollment. Grow adoption within existing accounts by expanding program presence into new departments and degree programs. Coordinate with AWS Sales field teams on Academy opportunities and identify areas of collaboration with public sector, public policy, and partner organizations to create scalability.

Account Management & Relationship Ownership Serve as the primary point of contact for all institutions within the territory. Drive retention expansion and educator readiness across assigned accounts. Build long-term relationships with institutional stakeholders - department chairs, deans, and provost-level leadership. Shepherd dormant institutions back to active status. Ensure educator nominations and readiness-to-teach milestones are met. Track regional KPIs including learner completions, institution growth, and educator engagement.

Technical Advisory & Curriculum Strategy Advise institutions and educators on AWS cloud and AI curriculum architecture, course sequencing, and how Academy programs map to degree requirements. Communicate technical training standards and curriculum development best practices to institutional partners. Understand and articulate technical aspects of LMS integration (LTI protocols, Canvas configuration, SSO/SAML), lab environment requirements (Vocareum, AWS Labs), and platform capabilities. Define technical requirements for institution setup and ensure institutions can successfully deploy and deliver Academy courses.

Program Execution & Cross-Functional Coordination Execute global business development and event playbooks locally - including AWS Jams, hackathons, and vibe coding sessions. Coordinate with the Technical Enablement Lead on content standards and educator readiness requirements. Work with the Business Development & Strategy Lead on go-to-market motions and marketing activities in-region. Advocate internally for institutional needs across AWS teams. Connect institutions to the right combination of AWS programs — Academy, Education Equity Initiative, Cloud Clubs, Skills to Jobs — based on institutional needs.

A day in the life
As a Regional Higher Ed Lead you own AWS Academy across your territory. You start by reviewing portfolio health: pipeline, learner completions, educator readiness. You advise a department chair on how AWS cloud and AI curriculum maps to their degree programs then dive into technical setup: LMS integration, SSO/SAML, and lab environments in Vocareum. In the afternoon you sync with Sales on a joint opportunity align with the Technical Enablement Lead on educator readiness and plan an in-region AWS Jam. You re-engage a dormant institution and connect a new prospect to the right AWS programs. You own each relationship end-to-end.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience managing cross-functional programs and release schedules
• Experience developing and executing/delivering product and technical roadmaps
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Speak, write, and read fluently in French and English at C1 level or above

Preferred qualifications

- Experience building and evaluating system-level technical design

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.