Operations Program Manager, Electronics Supply Chain, Amazon Leo

Amazon Leo is Amazon’s Low Earth Orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The Leo Electronic Supply Chain team is seeking an Operations Program Manager to drive technical manufacturing, engineering, and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes while maintaining a focus on quality and delivery requirements.

Key job responsibilities

• Manage contract manufacturers' end-to-end production process for assigned PCBAs
• Ensure on-time delivery to meet Leo production rate requirements
• Drive production planning and execution aligned with cross-functional priorities
• Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers
• Lead technical deep dives to resolve manufacturing blockers and constraints
• Balance development and engineering needs to minimize production impacts
• Implement continuous improvement initiatives to optimize production efficiency
• Collaborate with cross-functional teams to identify and mitigate supply chain risks
• Develop and maintain supplier performance metrics and reporting systems

A day in the life
As an Operations Program Manager (OPM) at Leo, you'll start your day reviewing upcoming deliveries, blockers and constraints, production metrics and WIP status across your assigned contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues and coordinate with cross-functional teams' path-to-green to resolve shipments. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements to ensure production current and future rates and deliveries are met and sustainable.

You might spend time in technical reviews with engineering teams to evaluate new design requirements, impact analysis/trade-offs or travel to supplier sites for hands-on problem-solving and capacity planning. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews (MBR’s and QBR’s), and collaborate with other program managers to optimize shared production resources. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.

Basic qualifications

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

• 3+ years of working directly with engineering teams experience
• 3+ years of working within electronics supply chain teams and/or within a printed circuit board assembly (PCBA) manufacturing environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 117,300.00 - 160,000.00 USD annually