Director, Product Owner - Infrastructure Technology
Job description
ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.
DEPARTMENT
: Curriculum Solutions
POSITION TITLE
: Director, Product Owner - Infrastructure Technology
REPORTS TO
: Sr. Director, Product Management
DURATION
: Full Time
MODALITY
: Remote, must be in compliance with Per Scholas office policy
Travel
: 25%
WHO WE ARE LOOKING FOR:
Per Scholas is seeking a dynamic, strategic, and results-oriented Product Owner to lead our Infrastructure Technology curriculum portfolio. In this role, you will serve as the vertical subject-matter expert (SME) and curriculum product owner-translating labor market intelligence, employer demand, technical standards, and instructional research into high-quality, scalable learning products that drive learner outcomes, credential attainment, and job placement. You will own discovery, define the learner's experience intent, translate infrastructure technology requirements into clear learning objectives and measurable assessments, and partner cross-functionally through build, launch, and continuous improvement.
You bring an infrastructure technology background with fluency across data center operations, low voltage systems, critical facilities, facilities controls, and building automation. You understand electrical and HVAC-adjacent environments, are familiar with Data Center Infrastructure Management (DCIM) platforms and Critical Monitoring Systems (CMS), and can translate real-world occupational requirements into clear learning objectives, competency maps, hands-on labs, safety-aligned scenarios, and measurable performance assessments.
WHAT YOU'LL DO:
Roadmap Ownership & Strategic Alignment:
- Own and maintain the multi-year curriculum product roadmap for Infrastructure Technology, with clear prioritization criteria, explicit tradeoffs, and documented decisions across market-driven, customized, and alumni offerings.
- Establish and maintain a disciplined Operating Rhythm, including discovery-to-delivery planning, milestone tracking, and monthly portfolio reviews tied to outcomes and capacity.
- Lead end-to-end product lifecycle management, including opportunity intake, discovery, evaluation, build decisions, implementation, adoption, performance improvement, and strategic sunsetting.
- Define and uphold curriculum product standards (quality, consistency, accessibility, safety alignment, assessment rigor, credential alignment) and ensure adoption across the portfolio.
Curriculum Discovery, Requirements Translation, and Design Leadership:
- Serve as the primary curriculum strategy lead in partner and funder discovery-translating infrastructure technology requirements into learning objectives, assessments, hands-on labs, and curriculum design intent.
- Assume accountability for the analysis and design phase of new and existing curricula by setting clear design requirements, acceptance criteria, and readiness-to-build decisions for infrastructure technology products.
- Ensure curriculum alignment to occupational roles, industry standards, and certification requirements, including CompTIA A+, Server+, CDCP, OSHA, EPA 608, NFPA-related safety practices, and relevant infrastructure technology expectations.
- Establish durable "definition of done" criteria for curriculum releases (learning objectives, assessments, instructional assets, lab requirements, delivery readiness, and measurement plan).
Stakeholder Advisory & External Enablement:
- Act as a lead consultant for internal and external stakeholders-including donors, executive leadership, government partners, and employer partners-to shape infrastructure technology curriculum strategy and delivery commitments.
- Spearhead the narrative and content development for client/funder-facing curriculum materials (e.g., solution decks, portfolio overviews, proposals), ensuring accuracy, clarity, and alignment to outcomes, while partnering with Product Operations for packaging, version control, and distribution.
- Support grant and contract requirements by translating compliance, credential, safety, reporting, and employer-alignment needs into product requirements, measurement plans, and deliverable timelines.
Product Owner Enablement & Cross-Functional Leadership:
- Lead through influence across Product, Design, Delivery, Instructor Development, Evaluation, and Operations to ensure high-quality instructional output and consistent use of product discovery practices.
- Coach cross-functional partners and subject-matter experts on discovery, scoping, learning experience intent, assessment strategy, and tradeoff decisions-protecting focus on the highest-impact work.
- Serve as the primary intake and prioritization lead for new infrastructure technology product requests, optimizing departmental capacity and protecting the team from scope creep.
Operational Excellence, Measurement, and Governance:
- Own, define, and actively track curriculum product KPIs, using them to drive roadmap decisions, accountability, and continuous improvement across infrastructure technology offerings.
- Partner with Product Operations to maintain curriculum documentation standards, decision logs, and a reliable system of record for portfolio artifacts (course catalog, product briefs, competency maps, version history, collateral).
- Design and implement Quality Assurance (QA) frameworks to reduce curriculum development cycle time while improving technical accuracy, safety alignment, consistency, and delivery readiness.
- Collaborate with Product Delivery and Evaluation teams to ensure products are measurable, improve outcomes over time, and meet placement, credential-attainment, and employer-readiness goals.
Systems, Process, and Cross-Functional Integration:
- Partner closely with Training Delivery, Instructor Development, and Product Delivery to ensure curriculum roadmap commitments align with instructor readiness, equipment and lab requirements, scheduling realities, change-absorption capacity, and launch readiness.
- Navigate enterprise-level technology and facilities challenges to ensure integration between product offerings and infrastructure learning environments (LMS, CRM, content repositories, lab environments, DCIM concepts, Critical Monitoring Systems, and facilities technology platforms).
- Identify cross-functional process gaps impacting curriculum quality, speed, safety, or adoption and drive improvements in partnership with Product Operations (workflows, templates, handoffs, governance).
WHAT YOU'LL BRING TO US:
Professional Qualifications
- 6+ years of hands-on infrastructure technology experience in data center operations, low voltage systems, critical facilities, facilities technology, building automation, facilities controls, or closely related technical environments.
- 3+ years of experience working with or supporting data centers, critical facilities, facilities operations, electrical-adjacent, HVAC-adjacent, or building systems environments.
- 2+ years of product ownership, curriculum development, technical training, program design, technical enablement, or workforce development experience.
- Active Technical Portfolio: Must be prepared to discuss real-world infrastructure projects, diagrams, facilities workflows, monitoring scenarios, lab designs, implementation plans, or technical documentation during the interview process.
- Proven ability to translate technical and occupational requirements into structured learning objectives, competency-based outcomes, hands-on labs, and assessable performance measures.
- Product Design discipline: experience managing a backlog, writing clear requirements, aligning stakeholders, documenting decisions, and driving execution from discovery through launch.
- Executive communication strength: ability to synthesize infrastructure technology complexity into clear tradeoffs, decisions, risks, and measurable outcomes.
Preferred Qualifications
- Experience developing or evaluating technical training content, labs, simulations, job aids, and performance-based assessments for infrastructure technology occupations.
- Familiarity with workforce development or scaled training delivery environments (multi-site, standardized delivery, instructor enablement).
- Experience with OSHA, EPA, NFPA-related safety practices, DCIM platforms, Critical Monitoring Systems, low voltage training, data center operations, facilities controls, or building automation.
Personal Characteristics
- Outcomes-oriented: prioritizes learner job readiness, employer relevance, safety, and occupational competency over activity or output volume.
- High standards with psychological safety: balances rigor, clarity, accountability, and technical precision with supportive collaboration.
- Systems thinker: improves repeatability, documentation, governance, and process discipline across cross-functional teams.
- Strong collaborator: builds alignment across Product, Design, Delivery, and Operations; leads through influence and crisp decision-making.
LI# Remote
For this role specifically, we are targeting a salary of $100,000, with a range of $95,000 to $100,000. The salary difference is typically determined by several factors, including the candidate's geographic location and alignment with qualifications and experience.
Benefits & Perks
Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!
Holidays & PTO:
Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.
Comprehensive Medical Coverage
: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
Dental and Vision Insurance
: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.
Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
Employee Assistance Program (EAP)
: Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members
Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
Additional Benefits & Perks:
Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.