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Job Summary

The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. XSP is primarily focused on door-to-door canvassing within multiple dwelling units, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. XSP uses strong product knowledge and sales experience to meet sales goals, drive winbacks, and grow penetration within assigned properties.

Job Description

This is a field-based position that offers a combination of working from home and in the field, with occasional travel to the office (approximately 5% of the time) for key team meetings and trainings. We’re open to candidates located anywhere in the Atlanta area north to Cumming, GA, and Spanish bilingual candidates are strongly preferred.

Core Responsibilities

• Promotes and sells XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
• Participates and sells at assigned MDU and community sales events.
• Uses targeted in-building sales activations and high-traffic touchpoints to close sales and increase property penetration within assigned territory.
• Maintains current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
• Builds customer rapport, evaluates needs, recommends solutions, and communicates the value of Xfinity’s products.
• Independently plans daily sales activity, manages assigned turf, follows approved sales processes, and meets established sales goals.
• Meets the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
• Maintains required credentials or licenses where applicable.
• Exercises independent judgment and discretion in matters of significance.
• Maintains regular, consistent, and punctual attendance and works nights, weekends, variable schedules, and overtime as needed.
• Performs other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization

Compensation

Base Pay: $44,679.00

Total Target Compensation (Base Pay plus Targeted Commission): $78,679.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.