DEPARTMENT OVERVIEW:
The Partnership Activation Department is responsible for the relationship management and fulfillment of the Clubs Corporate Partner contractual assets. Including but not limited to ticketing, online rights, offline rights, non-game day events, game day events, field events, signage, print, and game day activation.
POSITION OVERVIEW:
The team is seeking a driven and committed individual to join the Partnership Activation team as Partnership Activation Assistant. This part-time position will support the department with office assistance, game day operations and other assigned responsibilities to fulfill contractual assets and activation for each Club Corporate Partner.
The hourly rate for this position is $19.
RESPONSIBILITIES:
Maintain Salesforce database for content on all partnership assets, including but not limited to in-venue signage, print, social media, in-game promotions, tickets, hospitality and special events.
Develop and maintain relationships with VIP guests, Corporate Partners and internal departments.
Engage with guests by executing pre-game VIP tours and escorts around the ballpark.
Aid with the fulfillment, confirmation, tracking of individual, season, and special event ticket orders.
Support on all partnership pre-game and in-game initiatives.
Maintain a photography database for all partnership-related inventory and special events as well as delivering images to guests post-event.
Assist in building out of annual reviews for all partners.
Sustain activity reports on a game-by-game, series and homestand basis to be used as internal communication, including Ownership, Executives, and Sales team.
Perform office administration support and manual labor for the partnership team.
Aids in researching opportunities to improve workflow, implement cost reductions, and develop procedures.
CHARACTERISTICS/QUALIFICATIONS:
Work experience within a fast-paced, high-energy and frequently changing work environment preferred.
Innovative and well-organized with a strong work ethic and a desire/willingness to learn.
Strong level of passion and commitment to providing a high standard of customer service.
Excellent written, verbal and telephone communication skills.
Self-motivated team player able to work long hours, nights, weekends and holidays.
Proficiency with MS Office.
Experience with ProVenue or other ticket-based systems as well as Salesforce or other CRM databases.
Ability to work up to 34 hours per week on a part-time basis.
At the Boston Red Sox we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for. Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.
