Application deadline: Sep 3, 2026

Food Safety Manager is a role within the Food Safety & Quality organization, focusing primarily on Worldwide Grocery Stores (WWGS) Private Brands, including Amazon Grocery and Whole Foods Market 365. This position is responsible for ensuring the safety, compliance, and continuous improvement of regional food production sites that supply our private brand portfolio. The manager will lead facility approvals, conduct rigorous due diligence and facility reviews, and manage corrective and preventive actions (CAPAs). The role will collaborate with cross-functional teams and utilize tools in multiple digital platforms, including Foodlogiq, CMX1, and internal Product Lifecycle Management (PLM) tools.

Key job responsibilities
1. Facility Approval & Due Diligence
• New Facility Qualification: Perform the end-to-end qualification of new food production sites for WWGS Private Brands, ensuring all regulatory, hygiene, and safety standards are met before any product is released.
• Ongoing Due Diligence: Maintain and update due diligence documentation for all existing production sites, including audits, certifications, and compliance evidence.
• Risk Assessment: Perform periodic risk assessments to identify potential hazards and develop mitigation strategies.
• Stakeholder Collaboration: Work closely with Procurement, Supply Chain, Product Development, and Quality teams to align food safety requirements with procurement strategies and product launch timelines.

2. Facility Reviews & Inspections

• On-Site Reviews: Conduct comprehensive reviews at risk prioritized production sites to verify adherence to food safety standards, GMPs, and internal policies.
• Audit Leadership: Coordinate and lead internal and third party audits, incorporate findings, and ensure timely implementation of corrective actions.
• Supplier Scorecarding: Maintain a supplier scorecard system that captures performance metrics (e.g., audit results, CAPA closure rates, compliance status) and feeds into supplier selection and renewal decisions.

3. Systems & Tool Proficiency

• Platform Management: Utilize Foodlogiq, CMX1, and internal Product Lifecycle Management (PLM) tools. Ensure all food safety data is accurately entered, maintained, and reported through these systems.
• Data-Driven Decision Making: Pull and analyze data from the platforms to generate insights, dashboards, and trend reports that support strategic decision-making.

4. Corrective & Preventive Actions (CAPA)

• Incident Management: Work closely with the Incident Management team to investigate and close out CAPAs resulting from food safety incidents, non-conformances, or audit findings.
• Root Cause Analysis: Lead root cause investigations, develop effective corrective actions, and verify effectiveness of preventive actions.
• CAPA Tracking: Maintain a centralized CAPA log within the appropriate system, ensuring timely closure and documentation of all actions.

5. Policy, Procedure & Compliance

• Standard Operating Procedures (SOPs): Develop, maintain, and enforce SOPs related to facility qualification, audit planning, and CAPA management.
• Regulatory Compliance: Ensure all activities comply with FDA, FSMA, USDA, and other applicable food safety regulations.
• Continuous Improvement: Champion a culture of continuous improvement through regular reviews of processes, metrics, and system capabilities.

6. Reporting & Communication

• Executive Reporting: Provide regular updates to senior leadership on key metrics (e.g., audit results, CAPA closure rates, supplier performance) through dashboards and written reports.
• Cross-Functional Updates: Deliver clear, data driven presentations to cross-functional teams to communicate risk status, audit findings, and improvement initiatives.

About the team
We build customer trust in our food safety and quality programs. We do this through our long term vision, operational excellence, partnership with business stakeholders, and commitment to technology.

Basic qualifications

• Bachelor's degree or equivalent
• 5+ years of compliance, audit or risk management experience
• 5+ years of conducting workplace risk investigations experience
• Experience in conducting workplace risk investigations
• Experience leveraging technology to drive process improvements
• Experience leading and influencing your team or organization

Preferred qualifications

• Master's degree or equivalent
• 7+ years of customer-facing environment experience
• HACCP Certification
• GFSI-Recognized Systems (BRCGS/SQF/FSSC22000) Certification or experience
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience working in a customer-facing environment
• Experience with physical security control and surveillance systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, , - 74,200.00 - 129,800.00 USD annually
USA, TX, Austin - 74,200.00 - 129,800.00 USD annually