Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Key Responsibilities

System Configuration & Feature Management

• Management of service planning system data input connectivity, monitoring, and governance

• Identify and document requirements for data feed and data management improvements and work with internal and external teams to complete successful development and implementation

• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members

Business Analysis

• Develop data quality monitoring metrics, reports, dashboards etc

• Perform ad hoc analytics using a variety of tools and data sources

• Define and/or develop analytical tools in Power BI and other data visualization technologies

• See opportunities to improve data reporting landscape

Testing, Validation & Continuous Improvement

• Develop and implement functional testing for configuration changes, new features, and improvements.

• Validate planning outputs against business expectations and real‑world results.

• See opportunities to simplify configurations, standardize logic, and improve system usability and scalability.

Documentation & Communication

• Maintain clear documentation of system configuration, planning logic, assumptions, and data develop

• Support knowledge transfer, training, and enablement for business users and partners

• Act as an authority for the service inventory planning system

Preferred Qualifications:

Education

• Master’s degree in Computer Science, Information Systems, Engineering or related field

Experience

• Database management and/or experience with large data-intensive enterprise systems

• Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM or equivalent

• Hands‑on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment

• Experience translating business requirements into system logic, parameters, or configurations

Technical & Analytical Skills

• Strong analytical skills with the ability to interpret large data sets

• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus

• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation and reporting

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Base Pay Range: $90,400.00 - $153,700.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.