Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Specialist, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

• • Respond to inquiries from employees, candidates, and visitors who call or visit the Human Resources office, using clear and professional communication to effectively address their needs.
  • Assist employees, managers, and job candidates by providing accurate and timely information, answering routine questions, providing required forms, and directing individuals to the appropriate resources.
  • Escalate complex or sensitive employee relations matters, including complaints, grievances, or allegations of harassment, to the Human Resources Manager in a timely manner.
  • Monitor timekeeping records, meal and break period reporting, and attendance documentation to ensure accuracy and compliance. Communicate any discrepancies or concerns to the Human Resources Manager.
  • Process payroll and serve as a liaison between employees, managers, and payroll master to resolve payroll-related inquiries and issues.
  • Provide administrative support to the Human Resources department, including filing and maintaining personnel records, preparing and distributing disciplinary action notices, processing Personnel Action Forms (PAFs), creating and maintaining new hire and termination files, and ensuring employee records are complete and up to date.
  • Prepare, distribute, and maintain HR communications, including memos, newsletters, flyers, announcements, and other departmental correspondence.
  • Assist in the planning, coordination, and execution of Human Resources programs, initiatives, and special projects by scheduling meetings, developing materials and presentations, conducting research, monitoring project timelines, and following up on action items.
  • Maintain employee and applicant notice boards to ensure information is current, accurate, and compliant with company standards.
  • Ensure confidentiality of employee information and maintain all Human Resources records in accordance with company policies and applicable regulations.
  • Controls locker assignments by maintaining written records of locker numbers and combination. Request  in writing and discuss verbally repairs and key duplications for lockers as needed.
  • To design and prepare recruitment advertisements as required.
  • Assists terminated employees in exiting process by visually examining exit check list to ensure correctness, and visually offering exit interview form.
  • Any other tasks assigned by General Manager or Human Resources Manger.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact in addition to the following skills:

• Excellent written and verbal communication skills in both Arabic and English.

• Ability to effectively deal with a variety of audiences, some of which will require high levels of patience, tact and diplomacy.

• Strong computer literacy including knowledge of Microsoft Office 365.

• Proficiency in analytical skills.

• Ability to exercise sound judgment and discretion while performing various responsibilities.

• Ability to prioritize tasks; managing various projects and demands on a concurrent basis.

• Ability to work independently.

• Ability to work quickly and under pressure to meet deadlines.

• Strong organizational skills.

• Knowledge of effective reporting and tracking systems for project planning and execution.

• Good problem solving and research skills.

• To be fully aware of the Hotels bomb procedure.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.