At AWS, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Web Services (AWS) date centres provide on-demand cloud computing platforms to individuals, companies and governments, that help drive the world. The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in Cape Town, South Africa as a Data Center Engineering Operations (DCEO) Cluster Manager.
A DCEO Cluster Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading a large organization, managing Area Managers and/or Facility Managers who own data center facility infrastructure.
The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.
The ideal candidate for this role will have an understanding of data centre IT infrastructure, data centre facilities infrastructure and understand how the two coexist. If you are passionate about the Customer Experience, think and act globally and want to contribute to the operational excellence of AWS data centers, this may be the challenge you’ve been looking for.

Key job responsibilities

• Hiring, managing, and developing the operations management team, comprising of facility managers, chief engineers and engineering operations technicians.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Planning and executing the Infrastructure Operations component of new AWS data centre buildings, new colo build-outs, AWS data centre expansions, and colo expansions.
• Operation and maintenance of mechanical, electrical, and controls systems for AWS data centres to include preventive maintenance, corrective maintenance, and change management.
• Vendor management of leased owned and colocation data center services providers to meet or exceed contracted performance SLA’s.
• Safety, security, and availability incident response, incident management, and incident resolution.
• Continuous improvement of operational processes, procedures, methods, and tools.

Basic qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience hiring, developing, and managing high-performing technical teams

Preferred qualifications

- GCC - 5-10 years experience managing high performance mission critical teams

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.