The Data Center HV/MV Specialist Engineer (SE) is responsible for ensuring that all high voltage and medium voltage electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The SE serves as a subject matter expert on high voltage and medium voltage equipment, reticulation and protection systems. The SE is a technical resource interacting with onsite Facility Managers, Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for the cluster’s high and medium voltage electrical infrastructure that supports operations.
Also expected from the SE is the ability to manage large scale electrical impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. The SE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the SE to drive innovation and resiliency while reducing operational costs in the facilities. The SE will ensure that the deliverables related to medium and high voltage infrastructure meet legal compliance and international quality standards.
The SE directs, trains and supports EOTs in their role of providing hands-on medium and high voltage equipment troubleshooting and operational knowledge. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, HV switchgear, MV switchgear, protection systems, transformers, cables, and legislative requirements.
The role will be based in Cape Town; however flexibility is required to travel to other locations within the MEA region if required.

Key job responsibilities

• Oversee the day-to-day operations and maintenance of medium and high voltage infrastructure
• Operate independently with limited direct management
• Assist in the design and build out of new MV and HV facility infrastructure
• Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
• Perform root cause analysis of MV/HV equipment failures
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Utilize internal Change Management Systems to manage building workflows
• MV/HV Isolation to facilitate MV/HV maintenance
• Provide metric availability reporting on a weekly basis
• Support all regions in the MEA
• Communicate complex technical information to a non-technical audience

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience carrying new design concepts through exploration, development, and into deployment or mass production
• Experience in project management
• HV and MV switching accreditation

Preferred qualifications

• 5+ years of project management in data centers or comparable critical infrastructure experience
• Knowledge of engineering documentation, electrical diagrams and standard operating procedures
• Government Certificate of Competency
• Occupational Health and Safety certification
• GMR 2.1 Legal Appointment eligibility

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.