Director, Information Security Office AI/ML

At Capital One, the AIML Division is working to bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses. We are looking for an experienced Director ISO to support the AIML Division objective to Accelerate AI Innovation and build and maintain Enterprise-grade Agentic Capabilities.you will help consult on initiatives, programs, and projects to raise their game in Information Security and Risk Management. You are pragmatic and practical in your understanding of risk and security, but also willing to lean into solutions or know when to pull in additional experts and or escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with technologies like Cloud services, Containers, Docker, Microservices, Serverless, APIs, DevOps, micro-segmentation, Customer Servicing platforms and technologies security, generative AI security, PCI and other business and regulatory cybersecurity compliance frameworks. Security is essential to what we do here, from protecting our customers to our associates.

Responsibilities:

• Serve as the subject matter expert guiding projects and  technical investigative teams to protect a large enterprise

• Strategize and implement technology best practices for risk mitigation associated with analysis of security operations center alerts and cases

• Engage with internal teams and cyber/technology industry partners to ensure threats from external actors are evaluated and mitigated where appropriate

• Understand the business drivers, and associate culture of the enterprise and partner with relevant stakeholders to ensure regulatory compliance, data protection, and associate protection are are in place

• Collaborate with engineering and other teams to drive automation for analysis efficiency, containment, and remediation activities

• Advocate for change, and excel at partnering with various cross functional stakeholders

• Collaborate with other CSOC leaders to deliver a continuous monitoring and response capability

• Use data across CSOC operations to drive decisions, with emphasis on resource allocation, threat mitigation, and associate development

• Serve as the technical advisor for the Senior Director   

Skills:

• Subject matter expertise on Cyber Security Operations Centers including SIEM, SOAR, and Investigative methods

• Experience with monitoring and protection tailored to specific applications

• Understanding of the System Development Lifecycle and influencing developers

• Must be able to work with little oversight, representing the company’s interests and values

• Outstanding customer service and stakeholder management 

• Experience with  security operations center, data analysis, and security event and incident management 

• Must be able to apply independent judgment 

• Strong ability compartmentalize information and structure findings in an easy to consume format  

• Thought leadership and industry influence 

Basic Qualifications:

• Bachelor's Degree

• At least 7 years of experience in Cybersecurity or information technology

• At least 5 years of experience in Application Development

• At least 5 years of experience with Linux, Unix, and Windows operating systems

Preferred Qualifications:

• 3+ years experience managing security operations projects

• 3+ years experience optimizing security operations tooling

• 2+ years experience securing customer servicing agents platforms

• 2+ years experience in securing Generative AI platforms and applications

•  2+ years of experience managing, monitoring, or configuring public cloud environments (AWS, Azure, GCP)

• Professional Security Certifications ( CISSP, CISM, CCSP, Security+,  CEH, SANS GIAC 503 or 504, AWS Security) 

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,100 - $307,200 for Director, Cyber Technical

Plano, TX: $244,700 - $279,200 for Director, Cyber Technical

Richmond, VA: $244,700 - $279,200 for Director, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).