AWS Applied AI Solutions

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Simple Email Service (SES) is on a mission to revolutionize email experiences for our customers and their end users. We are at the forefront of creating richer, more engaging email functionalities, innovating at every step to provide a seamless, unified experience.

In the SES team, you will be responsible for a fast-growing program with broad-reaching and a service-wide impact. As a member of the SES engineering team, your job will allow you to work with customers and other technology leaders at Amazon to help translate strategic business needs into features and projects. You will then work with your team to deliver those features and projects more quickly than many people may think is possible.

We are seeking a hands-on engineering manager for a mid-sized team, with the experience and familiarity in designing, building, and operating large-scale web, fault-tolerant, and distributed systems. You will be leading a team of SDEs and directing their work to ensure the team delivers the right quality, functions, and features required for the latest in email technology.

Leaders in this role are expected to model the responsible use of AI in planning and operations, reinforce mechanisms that embed intelligent tooling into day-to-day engineering practices, and coach teams to apply AI-first problem-solving mindsets while maintaining high judgment, operational rigor, and ownership of outcomes.

Leadership and Culture-Building:
As a leader, you'll cultivate a culture of creativity and openness. Your decisions will guide the team's direction, encouraging innovation and growth. A key part of your role is to mentor and develop a diverse team, fostering an environment of knowledge sharing and professional growth.

On-Call Responsibility:
This position involves on-call responsibilities. We don’t like being paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault-tolerant. When we do get paged, we work together to resolve the root cause so that we aren’t paged for the same issue twice.

About AWS

Diverse Experiences
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Basic qualifications

• 7+ years of engineering experience
• 3+ years of engineering team management experience including coaching and developing careers of engineers
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience leveraging modern developer tools, automation, or emerging AI-assisted technologies to accelerate engineering workflows, improve operational rigor, or enhance team decision-making
• Excellent communication, collaboration, reporting, analytical and problem-solving skills.

Preferred qualifications

• Experience with large scale web and distributed systems.
• Experience in designing and building fault-tolerant distributed systems.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.