ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage transportation operations, ensuring the timely and cost-effective delivery of goods to customers
• Coordinate with Global Business Operations, Account Managers, Sales, and Operations teams to support effective communication and ensure the smooth execution of transportation plans and customer requirements
• Analyze transportation data to identify trends and areas for improvement, driving continuous improvement initiatives such as automation innovations
• Monitor compliance with transportation regulations and ensure adherence to high security and safety standards
• Track and maintain transportation-related KPIs and reporting to support performance measurement and strategic decision-making
• Monitor shipment planning results, fix errors in the system including working closely with IT team to improve system accuracy and efficiency
• Manage and coordinate with carriers and monitor their performance, ensuring effective coordination and execution of outbound shipments to worldwide destinations
• Support shipment planning activities by preparing and communicating shipment schedules to carriers, ensuring adequate capacity and the efficient execution of shipments across multiple transportation modes :
  • Ocean (Full Container Load and Less-than Container Load)
  • Air  (Under block space agreements)
  • Truck (Full Truck Load and Less-than Truck Load)

Operational Excellence :

• Assist in maintaining transportation KPI reports, analyzing performance trends, and supporting regular operational reviews
• Support continuous improvement initiatives by identifying opportunities to reduce operational exceptions, improve carrier performance, and enhance customer service levels
• Contribute to transportation planning activities during peak seasons by supporting capacity planning, shipment monitoring, and contingency planning

Qualifications

REQUIRED:

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience).
• At least 6 years of experience in logistics, transportation, or supply chain operations (preferably in freight transportation)
• Experience in AI, dashboards (Power BI, Excel, or similar tools)
• Experience managing relationships and coordinating activities with carriers and 3PL service providers

PREFERRED:

• Ability to work collaboratively in a multinational team environment.
• Strong organizational and project management skills.
• Passion for continuous learning and professional development.

SKILLS:

• Excellent written and verbal communication skills. Proficiency in English required.
• Strong communication, collaboration, and detail orientation.
• Knowledge of Oracle Transport Management (OTM) system or other Transport Management Systems
• Analytical and problem-solving skills

Additional information

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates:

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

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