Account Growth & Enablement
Job description
About Duetti
Duetti is redefining how independent music creators monetize and grow their careers. Founded in 2022 by CEO Lior Tibon and COO Christopher Nolte, Duetti partners with creators to unlock the value of their catalogs through flexible, straightforward deals, while also offering top-tier catalog management, distribution, and marketing services. Since its founding, Duetti has partnered with over 1,100 music creators across 40 countries, including Connor Price, Ingrid Contreras, and Brent Morgan, helping them monetize their music on their own terms and reach new audiences.
Backed by leading investors including The Raine Group, Flexpoint Ford, Nyca Partners, Viola Ventures, and Roc Nation, Duetti has raised over $635 million in capital to fund independent music creators. Fueled by a belief in independence and financial empowerment, Duetti is building a more sustainable future for music creators everywhere.
With offices in New York City, Los Angeles, Miami, and London, Duetti offers competitive benefits, flexible paid time off, and a hybrid work model (M/T/Th on-site). We pride ourselves on a culture that blends ambition with genuine care – an environment where your work immediately shapes outcomes for artists worldwide.
Role Overview
We're looking for a Manager of Account Growth & Enablement to join our Marketing team. We already know who we want to reach — this role is about making sure we stay connected the right way, over time.
You Will:
Account Nurturing & Relationship Strategy
For each priority account, develop and maintain a tailored engagement strategy - mapping connection paths, identifying mutual relationships, and ensuring the approach evolves as the relationship matures
Build and refine the team's playbook for ongoing nurturing: how to stay relevant between conversations, how to move accounts towards a deal, and how to recognize when a relationship is ready for the next step
Work hands-on with A&Rs to manage touchpoint cadences by segment, ensuring target accounts receive consistent, well-timed engagement that feels considered rather than generic
Help A&Rs think through the specific language, timing, and channel for each touchpoint - whether it's a first warm introduction or a follow-up six months into the relationship
Stay current on how artists and their teams prefer to be engaged, and continuously refine the team's approach based on what's working across the portfolio
Tools, Process & Enablement
Manage and maintain HubSpot as the team's system of record for priority accounts: keeping account statuses current, enforcing cadence compliance, and surfacing staleness alerts so no relationship goes cold
Prepare materials for weekly strategy workshops, including account briefs, connection maps, and recommended next steps for priority accounts
Work with sourcing ops to build and improve the processes that allow us to scale relationship management across hundreds of accounts per A&R without sacrificing quality
Partner with team leads to evaluate and iterate on tooling - identifying gaps, flagging when processes need to be revisited, and helping roll out new capabilities as they come online
Thought Leadership & Standards
Run regular strategy sessions with A&R reps to pressure-test their approach to priority accounts and help them navigate stalled or complex relationships
Create frameworks, reference materials, and ongoing measurement to assess long-term relationship health and empower A&Rs to nurture accounts over time
Develop and enforce protocols for how the team communicates with artists and their teams - ensuring consistency and cultural credibility across all reps
Partner with Marketing and A&R leadership to align on standards and share learnings across regions
Requirements:
Deep understanding of how long-term relationships are built with high-value accounts - who the gatekeepers are, how trust is maintained over time, and what separates a one-time conversation from a lasting partnership
A natural coach and thought leader who gets energy from helping others get better
Strong process and systems instincts - comfortable working with CRM tools, sales research tools, and workflow automation to support a team at scale
Excellent communicator, both in writing and in person - you can articulate a nuanced relationship strategy clearly and concisely
Comfortable operating with influence rather than authority - you don't own the relationships, but you shape how they're built and maintained