The Senior Offsite Medical Secretary provides secretarial support to the supervising physician in an offsite practice setting. Responsibilities include a high volume of telephones, reception, check in, registration, scheduling coordination, including OR scheduling and confirmation, authorization/precertification, chart preparation and maintenance, and all other duties as assigned. Prepare stat reports and maintain up to date logs and provide follow up. Work directly with Supervisor and Administration to maintain physician schedule up to date on daily basis.

Responsibilities

1. Clerical, reception and telephone support for practice. Take detailed clinical phone messages for clinical team.

2. May schedule and coordinate appointments for patients within practice and with outside specialties.

3. Acquires insurance authorizations for procedures and tests ordered by physician.

4. May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician, subject to review and approval.

5. Maintains logging system as required for tracking test results.

6. May be responsible for check in and registration.

7. Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

8. Prepares patient charts, reviewing for appropriate and needed records.

9. May create pre-admissions and obtain necessary consent forms for scheduling purposes.

10. Retrieves physician correspondence from dictation service and edit where necessary.

11. May schedule surgeries/procedures or work in conjunction with Surgical Coordinator team to verifying times with patients; preparing charts, pre-admissions and consent forms as necessary.

12. Prepares physicians mail correspondence and may retrieve mail from mail room.

13. Helps direct patient flow during practice hours and may room patients.

14. Discuss payment arrangements with patients prior to office procedures/visits, in coordination with the surgery finance authorization team.

15. May order supplies, review stock of supplies, or put away supplies.

16. Collect patients copayment/account balance, as well as needed insurance referrals.

17. May process specimens for in office procedures, completing necessary requisitions with MD approval, and ensuring specimen is sent to appropriate department for review.

18. Assist with credentialing as needed.

19. May compile documents for surgical billing packages (i.e. surgical encounter forms, insurance information, consents, etc..)

20. Maintains, adjusts and confirms patient office schedule.

21. May participate in revenue cycle processes.

22. May perform medical scribe functions.

23. Payment posting and record keeping.

24. May open and close physician schedules, and work to build template or make changes as needed.

25. May perform various screenings and confirmation calls in advance of clinic session.

26. Assist supervisor/manager with staff schedules and coverage.

27. If qualified, may be responsible for Medical Assistant duties, such as performing venipuncture and/or EKGs, accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.

28. Performs other duties as assigned

Qualifications

• Associates Degree or High School Diploma/GED plus 2 years of related experience. Graduate of a Medical Assistant Program if performing clinical duties. Certified Medical Assistant required if performing Medical Assistant duties
• 5+ years of administrative experience, preferably in a health care/practice environment

Collective bargaining unit: SEIU 1199-SLW-Ambulatory

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $29.94 - $32.08 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 Ambulatory Agreement at MS St. Luke's and MS West (Offsites), BET - Surgery Administration - WST, Mount Sinai West

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.