Staff Product Manager (Build Experience - Platform)
Job description
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
As Staff Product Manager for Builder Experience, you will define and execute the strategy to deliver world-class authoring experiences that empower both technical and business users to create sophisticated automations efficiently. Your goal is to build intuitive, powerful, and intelligent builder tools that set the standard for low-code/no-code platforms while supporting advanced patterns for complex enterprise use cases.
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Enable Advanced Integration Patterns
- Support complex enterprise patterns including scatter-gather and asynchronous processing
- Build capabilities for multiple trigger configurations and conditional routing
- Deepen debugging capabilities such as mid-job reruns and viewing logs in loops
- Ensure the platform can handle sophisticated error handling and compensation patterns
- Drive innovation in how users visualize and manage complex workflow orchestrations
Leadership in Builder Experience Innovation
- Develop and execute the product strategy for comprehensive authoring experiences across the entire automation lifecycle
- Define and prioritize the roadmap for next-generation builder capabilities including AI-powered copilot features, advanced debugging tools, and intelligent assistance
- Champion user-centric design principles to ensure the builder experience delights users at every skill level
- Drive adoption of advanced integration patterns including multiple triggers, scatter-gather, and promise-based architectures
Drive AI-Powered Development Assistance
- Integrate AI copilot capabilities to accelerate automation development through intelligent code suggestions and pattern recognition
- Build smart error detection and resolution features that guide users to successful implementations
- Leverage machine learning to provide contextual help and recommendations based on user behavior and common patterns
- Partner with AI research teams to infuse intelligence throughout the authoring experience
Build Comprehensive Development Tools
- Own the macro-view experience for managing multiple assets working together, ensuring seamless collaboration and reusability
- Deliver micro-view capabilities for deep debugging of individual steps, loops, and data transformations
- Implement robust design-time testing capabilities that reduce errors before deployment
- Create sophisticated undo/redo mechanisms, draft management, and autosave features that protect user work
Lead Cross-Functional Execution
- Collaborate closely with engineering, UX, and architecture teams to deliver seamless builder experiences
- Partner with Platform Experience PM to ensure consistency across the platform
- Work with customer success and support teams to understand pain points and iterate on solutions
- Act as the voice of the builder, advocating for developer and business user needs across the organization
Requirements
Leadership & Product Management
- 8+ years of product management experience in SaaS or B2B environments, with focus on developer tools or low-code/no-code platforms
- Proven success in shipping complex authoring experiences that balance simplicity with power
- Strong track record of improving developer productivity metrics and user satisfaction scores
- Experience leading cross-functional initiatives that require deep technical understanding and user empathy
Builder & Developer Tools Expertise
- Deep expertise in IDE design, code editors, visual programming interfaces, and debugging tools
- Strong understanding of both low-code/no-code paradigms and traditional development workflows
- Experience with modern development practices including version control, CI/CD, and collaborative development
- Hands-on experience with automation platforms, iPaaS solutions (Zapier, Make, Mulesoft, Boomi), or workflow builders
- Familiarity with AI-assisted development tools and copilot technologies
Technical Foundation
- Strong technical background with ability to understand complex integration patterns and distributed systems
- Experience with API design, data transformation, and enterprise integration patterns
- Understanding of performance optimization, scalability challenges, and enterprise-grade requirements
- Ability to work closely with engineering teams on technical architecture decisions
AI & Intelligent Automation
- Experience integrating AI/ML capabilities into development tools to enhance productivity
- Understanding of natural language processing for intent recognition and code generation
- Familiarity with predictive analytics for error prevention and performance optimization
- Vision for how AI can transform the development experience without sacrificing control
Customer-Centric Execution
- Ability to deeply understand the needs of diverse user personas from citizen developers to enterprise architects
- Proven ability to translate complex technical concepts into intuitive user experiences
- Track record of using data, user research, and feedback to drive product decisions
- Experience balancing the needs of technical and non-technical users in a single platform
Analytical & Data-Driven Decision Making
- Strong ability to define and track metrics that matter for developer productivity and satisfaction
- Experience with A/B testing, feature experimentation, and iterative improvement
- Ability to analyze usage patterns to identify opportunities for simplification and automation
- Data-driven approach to prioritization and roadmap planning
Educational Background
- Bachelor's Degree in Computer Science, Engineering, Human-Computer Interaction, or a related field
- An advanced degree is a plus but not required