Under the supervision of the Ambulatory Patient Care Supervisor I, Optometry Supervisor and the Chief of Ophthalmology of the Department of Ophthalmology at San Francisco General Hospital, and guided by policies and procedures of San Francisco General Hospital Medical Center, the Ophthalmic Technician is responsible for the efficient organization and operation of all technical functions of the practice to which he/she is assigned. This assignment may vary from day to day, and requires an individual to be flexible and well-trained. The primary responsibility of the Ophthalmic Technician is patient care, work-up, and preliminary testing in preparation for the Provider’s examination of the patient.

Qualifications

Required Qualifications:

• Graduation from college with a major in applicable natural science; or two years of college courses in the natural sciences plus two years of applicable experience; or an equivalent combination of education and experience;
• Previous experience or training in this similar position
• If not certified as COA, requirement for successful completion of JCAHPO Ophthalmic assistant certification within 6 months of hire
• Strong computer skills with proficiency in electronic health records
• Good understanding of ophthalmic practice and patient care
• Knowledge of medical instrumentation and its proper care and usage
• Ability to assess common safety hazards and take precautions to establish a safe work environment
• Excellent verbal and written communication skills
• Efficiently and accurately interview patients and documents medical histories. Consistently work with 3-4 patients per hour.
• Demonstrated working knowledge of eye anatomy, disease, symptoms and ocular medications.
• Can perform optical and ultrasound biometry, fundus and external photography, HVF, OCT, and corneal topography. Interested applicants who do not currently have experience with these instruments must demonstrate proficiency after proper training. 
• Understands and uses proper sterile technique. Utilizes proper universal precautions procedures. Understands characteristics of pediatric eye conditions and strabismus.
• Understands and communicates well to patients about strabismus, amblyopia, glasses and pediatric surgical procedures. Display consistent professionalism. 
• Is energetic and communicates well with patients. Build positive relationships with supervisors and colleagues.   
• Demonstrates flexibility in job assignment. Demonstrates initiative in accomplishing practice goals. Maintains certification. Demonstrate reliable attendance and adherence to work schedule.
• Must be able to stand for long periods of time and physically capable of assisting patients to and from examination rooms. Must demonstrate manual dexterity sufficient to operate ophthalmic equipment

Preferred Qualifications:

• Bi-lingual or multi-lingual capacity (Spanish or Cantonese) strongly preferred
• Experience with insurance verification, medical record data abstraction, appointment, ancillary service and/or surgical scheduling strongly preferred
• Prior experience in medical office environment strongly preferred

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html