A successful Messaging and Collaboration Administrator candidate will have:
A solid understanding of exchange services management in a hybrid on-prem and cloud environment
Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP
The ideal candidate will have:
Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system
A fair troubleshooting background with the ability to assist with troubleshooting complex problems and issues with guidance from intermediate and senior technicians
Key Tasks & Responsibilities
Managing user accounts in AD/Azure AD
Managing distribution lists and shared mailboxes
Troubleshooting outlook and cloud mailbox issues
Managing mailbox cloud licenses
Working with Tier III and other Tier II support groups
Ability to use Active Directory and Exchange tools for troubleshooting
Using PowerShell cmdlets and scripts to manage Exchange
Microsoft TEAMS support
Working with Microsoft to troubleshoot system issues
Shadowing intermediate technicians to advance knowledge
Education & Experience
Desired experience: Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview
Account management using Active directory on-prem and AZURE cloud environments
Troubleshooting exchange servers and cloud exchange environments to include mail flow, outlook, mailbox licensing, teams, one drive, and mailbox configuration and compliance
BUEM and Microsoft TEAMS
Microsoft Windows Server 2016/2019/2022
Certifications
Required: Security +, or other qualifying IAT II certification
Microsoft Azure Fundamentals (AZ-900) certification within 90 days
Desired Certifications: Microsoft MCSA 2012 or newer, Microsoft Azure Administrator Associate, AZ-104, and Microsoft 365: Administrator (MS-102)
Security Clearance
Active Secret Clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
This is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows
Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.
