Generative AI is transforming how people work, but here's the unsolved problem: how do you give an AI assistant to 100,000 employees while keeping the right guardrails in place? How do you enforce data sovereignty, audit every AI action, and ensure compliance with regulations like the EU AI Act — all without slowing down the teams building the product?

Key job responsibilities
We are looking for a Software Development Engineer II to build the policy infrastructure and enforcement systems that make enterprise AI safe at scale. You will design, implement, and operate distributed services that sit at the intersection of authorization, compliance, and AI governance — systems where correctness is non-negotiable and every decision must be explainable.

Challenges you'll tackle:

* Policy management at scale: Build the APIs and services that let administrators create, version, assign, and manage governance policies across complex organizational hierarchies with group-based assignment and inheritance

* Configuration orchestration: Design the control-plane workflows that translate admin intent into policy artifacts consumed by downstream enforcement services, ensuring consistency, auditability, and safe rollout across environments

* Admin observability and analytics: Build the telemetry and analytics pipelines that surface how AI is being used across an organization — usage dashboards, audit trails, compliance reporting, and anomaly detection that give administrators real-time visibility and actionable insights

* Cross-team collaboration: Partner closely with authorization, identity, and guardrails teams to ensure seamless end-to-end governance — from the policy an admin authors in the console to its enforcement at the point of AI interaction

About the team
Amazon Quick is a generative AI-powered assistant that empowers employees to be more productive by answering questions, generating content, providing summaries, and completing tasks, all securely grounded in enterprise data. Quick serves some of the world's largest enterprises, with deployments spanning hundreds of thousands of users.

Basic qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Preferred qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 158,100.00 - 213,800.00 USD annually