Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career

Director, Data Acquisition and Governance

In this vital role, you will lead the governance, vendor lifecycle, contracting coordination, and operational backbone for Amgen's commercial data acquisition function. You will ensure current and future commercial data assets are governed, contracted, documented, accessed, renewed, audited, and supported through scalable processes and compliant operating standards.

This is a role for a leader who understands how commercial data assets, vendor relationships, data rights, access pathways, documentation standards, and operational controls enable business strategy and responsible data use. You will define and continuously improve commercial data governance processes, vendor lifecycle standards, contracting coordination, Data Catalog standards, third-party access processes, operational controls, and documentation requirements that support business priorities and strategic data needs.

You will partner closely with cross-functional partners to operationalize approved data strategies and ensure new or existing data assets are transitioned into the appropriate governance, contracting, onboarding, access, documentation, and steady-state support model. This role collaborates across Global Customer Capabilities & Innovation (GCCI), Technology, Enterprise Data, Legal, Privacy, Compliance, Procurement, Finance, CfOR, and external data vendors to ensure data governance and operations enable business needs while maintaining appropriate controls.

What you will do

Responsibilities

• Define and oversee compliant Commercial Data Governance and Acquisition operations, processes, standards, controls, and policies, with a focus on continuous improvement, scalability, risk management, and operational efficiency.

• Lead governance, contracting coordination, onboarding readiness, access planning, and operational transition for approved new data assets, including collaborating across functions to confirm requirements and partnering with Technology / Data Management to ensure systems readiness.

• Provide governance, vendor, contracting, access, and operational input to Executives, Directors, and cross-functional partners related to new and existing data assets.

• Identify and act on opportunities to consolidate vendors, rationalize overlapping services, improve contractual efficiency, streamline onboarding, reduce operational complexity, and optimize value across commercial data assets.

• Provide expertise on current data assets and establish controls, documentation standards, governance checkpoints, and catalog practices

• Partner with Procurement, Legal, Privacy, Compliance, Finance, business stakeholders, and vendors to develop contracting and renewal strategies that optimize data spend, data rights, usage terms, access requirements, vendor deliverables, service levels, and long-term value.

• Serve as the governance and vendor lifecycle lead across GCCI responsible for maintaining our organizational data standards, controls and operating procedures.

• Oversee data vendor partners, including vendor performance routines, training coordination, service expectations, issue management processes, escalation pathways, data quality follow-through, and continuous improvement actions.

• Collaborate cross-functionally to advise on commercial data assets, vendor governance, permitted-use considerations, access pathways, operational processes, data stewardship, and vendor performance.

• Collaborate with Technology, Data Management, and Data Science teams to ensure approved data assets are technically feasible, operationally supportable, appropriately documented, accessible through approved pathways, and aligned to governance standards.

• Communicate critical vendor changes, product additions, data availability updates, access impacts, operational risks, governance decisions, and issue escalations to senior leadership and impacted stakeholders.

• Provide governance, vendor, contracting, budget, and operational input into data strategy prioritization and key areas of business impact.

• Serve as Point of Contact (POC) for US Healthcare Audit and other relevant data acquisition audits in partnership with Commercial Data Strategy leadership, Corporate Audit, Legal, Privacy, Compliance, and Procurement; oversee data purchase documentation, evidence collection, remediation plans, control follow-through, and audit completion.

• Manage commercial data acquisition budget planning inputs, vendor spend tracking, renewal visibility, resource planning, team execution, and contractor/vendor support required to sustain governance and operational delivery.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is someone with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of data acquisition, data governance, commercial data operations, vendor management, commercial analytics, data strategy, or a related field experience OR

• Master’s degree and 8 years of data acquisition, data governance, commercial data operations, vendor management, commercial analytics, data strategy, or a related field experience OR

• Bachelor’s degree and 10 years of data acquisition, data governance, commercial data operations, vendor management, commercial analytics, data strategy, or a related field experience

• In addition to meeting at least one of the above requirements, you must have at least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.  Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications / Competencies:

• Ability to establish governance vision, operating strategy, standards, controls, and execution plans for a commercial data governance and operations function.

• Deep understanding of pharmaceutical and healthcare data sources and how they are governed, contracted, accessed, documented, and used, including sales, customer, patient, provider, plan/payer, claims, specialty pharmacy, lab, EHR/EMR, media, access, and real-world data.

• Experience developing, implementing, and enforcing policies, standards, controls, operating procedures, and governance routines across multiple functions.

• Successfully created and led a data enablement council made up of a diverse set of data domain leads tasked with accelerating value realization through an aligned data strategy, investment governance, and cross-functional decision-making.

• Executive presence and negotiation skills, including experience supporting vendor renewals, contracting strategy, data rights, usage terms, access requirements, service levels, vendor deliverables, and value trade-offs.

• Excellent communication, process management, project leadership, executive stakeholder management, and vendor management skills.

• Excellent diplomacy and facilitation skills, with the ability to influence without authority across Commercial, BAI PODs, Technology, Data Management, Data Science, Legal, Privacy, Compliance, Procurement, Finance, and vendor partners.

• Ability to define and track KPIs related to vendor performance, data usage, access, onboarding cycle times, catalog completeness, third-party access cycle times, issue resolution, renewal timelines, audit readiness, and spend.

• Stays abreast of data governance, vendor management, privacy, compliance, data operations, and commercial data acquisition best practices; experience driving process improvement, operational simplification, and scalable controls.

• Strong business acumen and ability to balance business needs, governance requirements, vendor realities, contracting considerations, operational feasibility, and compliant use of data.

• Highly accountable and results-oriented, with a collaborative and inclusive mindset.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

199,064.90USD -269,323.10 USD