AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:

• Perform design and equipment submittal review for new Data Centers in your region.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.

• Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Work on concurrent projects, sometimes in multiple geographical regions
• Initiate and lead engineering audits including on-site visits within Amazon’s leased/owned data centers. Produce reports outlining risks with recommended mitigations and remediation's
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

A day in the life
You will operate with high autonomy owning engineering reviews, bar-raising initiatives, and root cause analyses for infrastructure products. This role has a high level of discretion with regards to daily activities. While not always daily, your skills will provide a valuable part in assessing the risks and failures associated with controls products within our data centers. Each day you will interact with different teams responsible for all aspects of the data centers. You will have the opportunity to work on projects locally, regionally and globally.

Basic qualifications

• Bachelor's degree in computer science or electrical engineering, or 4+ years of industrial controls and automation experience
• Experience with EPMS/SCADA/BMS Controls system software or hardware
• Experience interpreting, modifying, and developing mechanical and electrical drawings, or experience with PLC (Programmable Logic Controller)-controlled automation and issue diagnosis in a continuous process or production environment
• Experience in root cause analysis and troubleshooting or problem solving

Preferred qualifications

• Professional Engineer License
• Experience with building codes and regulations for your region
• Experience carrying design concepts through exploration, development, and into deployment or mass production
• Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.