Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

As the Data Center Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

As the Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Key job responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics
• Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols.
• Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure
• Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure
• Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers
• Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance
• The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers
• Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure.
• Elevating capabilities of site chief engineers and EOT’s, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs.

A day in the life
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic qualifications

• 15+ years’ experience in a high-volume mission-critical operational environment (eg data centre, healthcare, high technology manufacturing, large scale production, aviation maintenance) preferably 7x24x365 operational experience & responsibilities.
• 10+ year’s relevant leadership experience in an engineering/technical environment for medium to large scale engineering operations (preferably electrical and mechanical).
• Demonstrable capability to form and lead tactical response teams to resolve specific technical issues by delivering root-cause remediation and successful timely implementation.
• Proven experience of strategic project/portfolio management delivering medium and large-scale technical projects.
• An ability to deliver results in highly complex, technically challenging situations where collaboration across multiple teams is required.
• Ability to prioritize in complex environment.
• Strong IT skills; experience and knowledge of MS Office suite.
• Strong verbal and written communication skills at all levels within the organization, with a requirement to have excellent communications skills through English.
• A history of working with geographically separated teams to deliver speedy solutions to technical issues that can be quickly deployed across multiple geographies.

Preferred qualifications

• Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
• Operating engineering licenses such as DC II, DC III, or equivalent.
• Stationary Engineering or Building Engineering License.
• Electrical or mechanical Journeyman License, CFC license, NFPA 70E.
• Strong verbal and written communication skills.
• Solid leadership and organizational skills.

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.