About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and the Role

As an embedded firmware engineer at Zipline, you will be responsible for building the lowest level and most safety-critical software on our aircraft. You will work closely with a range of other disciplines, including electrical, mechanical, embedded Linux, and systems engineers, to ensure each aircraft seamlessly transitions from our manufacturing lines to being a participant in the largest drone delivery network in the world.

We use C++ in our firmware development, with Rust and Python for tooling that will be deployed to our production systems in the field. Our aircraft are deployed to locations around the world, many not easily accessible, even over a network. You will help build re-usable firmware infrastructure that will level up our systems’ observability and reliability, without requiring an equal scaling of our engineering team.

What You'll Do

• Design and build the software necessary to run critical flight and safety processes on a network of microcontrollers, in cooperation with embedded Linux edge computers
• Understand and improve the reliability of the flight software system as a whole, working with hardware and systems engineers to develop comprehensive fault management strategies and hardware-in-the-loop tests
• Analyze the runtime characteristics of our avionics software in flight to build confidence in its performance, focusing on re-usable, maintainable software and optimizing where required
• Develop metrics, monitoring and troubleshooting capabilities to prepare the system for field deployment at scale
• Design and build data collection and testing tools to support early stage evaluation of new sensors, communications systems, and microcontroller platforms

What You'll Bring

• Strong software engineering skills, with proficiency in at least one strongly typed language. We use C++, Rust, and Python.
• Curiosity and a willingness to learn and work in a variety of embedded environments, from running on bare metal, to using and RTOS and integrating with embedded Linux
• Experience building and maintaining real-world deployed embedded systems, and handling the long tail of edge cases to ensure consistent safety, reliability and high performance
• A systems mindset and intuition for debugging; when anything could be wrong, you know how to narrow down the possibilities.
• Fluency in implementing peripheral drivers based on electrical schematics and datasheets, and debugging at this boundary in order to support prototype hardware evaluation
• Our team uses a hybrid in-office and distributed work environment, centered around our headquarters in South San Francisco, CA. You must be able to work from the office on a regular basis.

What Else You Need to Know

The starting cash ranges for this role is $160,000 - $250,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. This position may be hired at one of three levels based on the candidate’s experience, skills, and demonstrated scope:

• Software Engineer II: $160,000 - $190,000
• Senior Software Engineer: $190,000 - $220,000
• Staff Software Engineer: $220,000 - $250,000

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Please Note

We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at security@flyzipline.com upon receiving a suspicious offer or claim.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.