We are seeking a customer-centric Program Manager to lead Selection programs within the 3P Marketplace in South Africa. This role owns end-to-end initiatives that accelerate selection growth and improve conversion across the funnel. You will also build strong relationships across 3P and 1P teams (including leadership), acting as the single-threaded owner for Selection and identifying opportunities to align and synergize your initiatives with partner team goals. The ideal candidate combines strong stakeholder management with deep analytical capability, and thrives in a fast-paced, ambiguous environment while driving measurable business outcomes.

Key job responsibilities

• Own and drive all 3P Marketplace selection growth initiatives in South Africa, including goal setting, tracking, and delivery.
• Act as the single-threaded owner for Selection, defining priorities, roadmaps, and execution plans aligned to business objectives.
• Identify selection gaps and growth opportunities using internal and external data, and build scalable programs to address them.
• Launch and scale new GLs (product categories), driving end-to-end execution and ensuring successful adoption and growth.
• Partner cross-functionally with local and global teams (including Account Management, Product, and Trustworthy Shopping Experience) to launch and optimize selection programs, while leveraging best practices from other Emerging Market 3P teams.
• Develop and monitor key performance metrics, providing regular insights, reporting, and recommendations to leadership.
• Translate customer insights and business needs into structured program requirements, including business requirement documents and tool enhancements.

Basic qualifications

• Experience working with data and analytics
• Bachelor's degree in a relevant field or equivalent work experience
• 5+ years in program, account, category, or business management.
• Proven stakeholder management and cross-functional leadership skills

Preferred qualifications

• Experience with advanced analytics
• Experience using SQL
• Experience with data analysis and using metrics to drive program improvements

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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