Amazon Last Mile is seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our last mile delivery network. This position will lead the development and execution of new worldwide transportation initiatives designed to improve overall efficiency and meet the ever-growing demand for last mile capacity. The successful candidate will have data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution.

Key job responsibilities

• Build strategic labor planning models, partnering with product teams for tool development, and managing labor/scheduling resources for the network
• Build analytics and data pipelines to enable optimization and predictive science
• Communicate with Delivery Station Leaders to determine capacity needs from the flexible labor pool
• Work directly with labor planners and workforce staffing partners to integrate labor planning and execute labor orders
• Partner with operations and PXT leaders to deep dive escalations related to labor scheduling
• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.

• Build a data structure and reporting process by working through various business parameters, which establish truth in data.
• Understand the business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders.
• Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy.
• Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization.
• Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions.
• Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation).

About the team
Labor Strategy team leads innovation efforts in the labor planning space for AMZL UTR Operations. We partner closely with applied science, analytics, tech, and planning teams. We create a join frontier to ensure last mile operations are optimized for our customers, and provide the best experience for stakeholders within last mile supply chain.

Basic qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually