Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We are looking for an entry-level Learning Architect to join our Curriculum team. In this role, you will focus on the development and delivery phase of the design process, transforming high-level outlines and subject matter expertise into polished learning materials.

This position is ideal for a detail-oriented creator who thrives on execution. You will build the foundation for life-changing conversations. Your designs will ensure that when a facilitator walks into a virtual room, they are confident, supported, and ready to make a real connection with clients.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Curriculum & Content Development

• Content Transformation: Translate design blueprints and raw source material into cohesive learning modules, slide decks, and training packages
• Visual Design: Create professional, visually appealing content that present complex information in a digestible format
• Virtual Optimization: Adapt content specifically for virtual delivery platforms (such as Zoom or Teams), ensuring activities function smoothly within technical constraints

Facilitator Support & Scripting

• Facilitator Guides: Write comprehensive facilitator guides, including detailed talk tracks, timing cues, and transition notes to ensure consistent delivery across all instructors
• Instructional Support: Embed clear instructions within materials to help facilitators manage classroom dynamics and guide group discussions effectively

Learner Engagement Strategy

• Active Learning: Structure content to maximize learner participation, moving away from passive lectures toward interactive discussions and peer-to-peer learning
• Interactivity: Design and integrate interactive elements—such as polls, breakout scenarios, and reflection prompts—to maintain engagement in a virtual setting

Supplemental Materials

• Resources for Application: Develop participant workbooks, handouts, and extension activities that allow clients to practice new skills and apply concepts after the session

Requirements

Required:

• Educational Background: Bachelor’s degree in Instructional Design, Education, Communications, or a related field
• Tool Proficiency: Strong proficiency in presentation software (Google Slides, PowerPoint), document creation tools, and CMS, LMS systems
• Chameleon Writing Style: You can adapt your writing voice to match our brand - warm, empathetic, and conversational - rather than sticking to stiff, academic language
• User-Centric Mindset: Ability to design learning experiences that are empathetic to the learner's needs and environment

Preferred:

• VILT Experience: Familiarity with virtual training platforms and the unique challenges of remote instruction
• ID Models: Basic understanding of instructional design methodologies (e.g., ADDIE, SAM) or adult learning theories
• AI-Capable: You understand the value of using artificial intelligence in the design process, and utilize it to optimize workflows and content quality

The total target base compensation for this role is $42.00 per hour at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

#LI-REMOTE

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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