The JPMorganChase Community Engagement team is hiring a Stakeholder Insights, Associate to help advance key policy, business, and community priorities. Stakeholders are civic and community partners shaping local and national dialogue on financial services issues (including consumer issues, small business, housing, workforce and economic development).

As a Stakeholder Insights, Associate in the Community Engagement team, you will work to understand the issues and policies impacting the firm and its communities, producing practical guidance and materials to be used by teams as they develop and drive stakeholder engagement strategies. You will gather and synthesize information on what stakeholders are saying on key topics; monitor and escalate emerging policy/issue trends and risks; produce executive-ready analyses and communications; and partner cross-functionally across Corporate Responsibility and Lines of Business to align activity with firm priorities. You will also provide support on special projects, including strategic planning, grant portfolio management and other topics as assigned. You will bring to the role an understanding of consumer policy, financial regulatory issues, and economic and community development to support the team as it builds and sustains relationships.

Job Responsibilities

• Source, synthesize, and analyze stakeholder, business, and market intelligence (including recurring digests and ad-hoc updates) and stakeholder feedback; distill themes and disseminate to internal teams. 

• Track, monitor, and report on emerging policies, issues, and trends; escalate risks to appropriate internal partners that may impact reputation, products, services, or strategic approach.

• Develop and deliver insights materials (e.g., issue briefs/primers, memos, decks, talking points, briefers) to support internal and external engagement. 

• Produce landscape analyses and positioning/perception assessments to inform strategy and recommended actions. 

• Monitor and communicate progress on priority issues and relevant product/service developments. 

• Build and maintain resources, tools, and best practices that enable consistent insights work (including tool/process standardization). 

• Support the Head of Community Engagement in the execution of strategic planning and grant portfolio management, including the development of PowerPoint slide decks and other collateral as needed.

• Identify opportunities to improve team processes and work with Community Engagement Associates to complement efforts and enhance effectiveness.  

Required qualifications, capabilities and skills

• Minimum of 5+ years of experience in grants administration, project management, stakeholder intelligence, or related fields.

• Strong written and verbal communication skills, including the ability to prepare presentations and reports. 

• Excellent judgment, organizational skills, and independent decision-making ability. 

• Results-oriented, with exceptional attention to detail and strong analytical skills. 

• Creative, flexible, collaborative, and able to work both independently and in a team. 

• Positive self-starter with a proactive approach, excellent time management, and prioritization skills. 

• Mastery of Microsoft Office applications, particularly Excel and PowerPoint.

• Ability to work collaboratively with a wide range of stakeholders, considering multiple points of view. 

• Integrity and strong work ethic with high attention to detail and deadlines. 

• Domestic travel may be required, approximately once quarterly or as needed.

Preferred qualifications, capabilities and skills

• Experience in financial services or a similar fast-paced regulated environments.

• Proficiency with Salesforce or other CRM systems.

   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans