Job Description

The Associate Specialist, D&L Thailand plays a key role in enabling timely patient access by coordinating reliable, compliant in-market logistics and distribution operations. Working with internal teams and external partners, the role supports import/export, customs clearance, distribution, inventory accuracy and supplier billing.

Overall objectives :

Manage import, export, customs clearance, and distribution activities to ensure uninterrupted product supply:
•    Work with stakeholders and logistics partners to resolve operational issues and maintain compliance requirements.
•    Manage inventory, monitor logistics performance, improve processes, and control logistics costs

Managing Import, Export processes including Trade Compliance (TC) :

• Coordinate shipment plans, ETAs, lead-time inputs, customs clearance, testing, and quality release requirements.
• Provide accurate customs documents to brokers, including declaration forms and HS code review inputs.
• Track clearance and last-mile delivery issues, support timely resolution, and maintain complete, accessible records in line with the organization's policy.
• Initiate duty/tax payment requests in SAP, confirm payment completion, review TC weekly audit reports, and follow corrective actions.
• Support inbound damage/loss reporting, investigation, quality notification, insurance claims, and export return shipment to sites/suppliers through service providers.

Supply Availability:

• Support Tier reviews, Product supply forum, S&OP to ensure product availability and shipment updates.
• Prepare weekly replenishment to distributor/s for direct purchase model, aligned with the organization's process.
• Collaborate with various stakeholders and partners to resolve supply issues and support on-time arrivals.

Inventory Management and Reconciliation :

• Monitor short-dated and low shelf-life inventory, support escalations, and coordinate stock blocking where required.
• Reconcile inventory between the organization, 3PLs, and distributors, investigate variances, and drive timely corrections.
• Coordinate Ex-Company inventory transactions for free goods and samples, and support cycle/annual counts.
• Witness destruction of verified unsaleable/expired stock, obtain destruction certificate, and update inventory.

Quality, Compliance, Regulatory and Documentation Responsibilities :

• Prepare inbound/outbound transaction data for submission to FDA / Revenue agencies.
• Work partner functions to ensure customer license validity, RCR and redressing completion.
• Maintain strong document retention for SCM activities and support self-inspection, broker/GFF, GDP, customs, revenue, and MCAAS audits.

Finance and Supplier Billing Management :

• Ensure advance PO creation before supplier service delivery.
• Manage supplier invoice processing, accruals, and payment follow-up to ensure accurate and timely financial recording, approval, and settlement of logistics services.

Qualification :

• Bachelor’s degree in Engineering, Pharmacy, Supply Chain, or a related field. MBA preferred.
• Quick learner to develop knowledge and skills on GDP/GMP, trade compliance, customs processes, SAP, Microsoft Office, Power BI, Power Automate, and AI tools.
• Proficiency in Thai and working knowledge of English, both written and verbal.  

Experience:

• Basic knowledge of supply chain, logistics, inventory, import/export, and compliance in a pharmaceutical company, with 0-2 years of relevant experience and a degree in Engineering, Pharmacy, or a related field.

Required Skills:

Adaptability, Adaptability, Biopharmaceutical Operations, Clinical Supply Chain Management, Data Analysis, Demand Planning, Fulfillment Management, Inventory Control Management, Logistics Operations, Material Qualification, Oracle Supply Chain Planning, Order Management, Personal Initiative, Procurement Analytics, Production Management, Production Scheduling, Retail Management, SAP Inventory Management, SAP PP (Production Planning), SAP SCM (Supply Chain Management), SAP Service Management, SAP Warehouse Management System (WMS), Supply Chain Consulting, Supply Chain Metrics, Supply Change Management {+ 2 more}

Preferred Skills:

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Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/9/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.