Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Payments Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and understand comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and test case writing, validating outputs and handling data according to sensitivity and security requirements
• Translate complex business requirements into well-structured testing solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability and applying best practices to address evolving business needs
• Conduct data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
• Collaborate with cross-functional teams to develop and maintain testing scenarios, policies, standards, and governance processes that align technology with business strategy

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment (or equivalent experience demonstrating testing ownership and release accountability)
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations
• Demonstrated ability to define test strategy and governance and execute complex testing across multiple platforms and integrated user journeys, with disciplined defect management through closure
• Proven accountability for delivery outcomes, including release readiness and go/no-go decisioning, with sound judgment under time constraints and competing priorities
• Strong stakeholder management and communication skills, including the ability to lead working sessions and governance routines with senior stakeholders, translate ambiguity into decisions, and drive alignment across Product, Technology, and Operations 
• Experience in API Initiation (i.e. Bruno)
• Experience with Agile Delivery Methodology and JIRA JQL 

Preferred qualifications, capabilities, and skills

• Knowledge in Payment Application architecture

• Experience establishing standardized testing procedures and scaling them across regions and teams, with measurable improvements in quality, cycle time, and/or post-release stability

   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans