Cigna Customer Advisor

Job Responsibilities:

• Handle incoming promotion hotline for customer enquiries

• Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)

• Provide professional insurance advice to customers and understand customer needs  

• Achieve individual and team target

• Handle ad-hoc project

Job Requirements:

• Holding valid IIQE papers 1,2

• At least 1-year call centre or insurance selling experience

• Excellent telephone manner, communication skills and servicing skills

• Self-motivated, aggressive with a positive mind

• Native in Cantonese

• Insurance agents and financial advisors are welcome

Compensation & Benefits:

• Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)

• Performance / Special Incentive 

• Incentive trip

• 5 days’ work per week (37.5 hours per week)

• Comprehensive medical and dental coverage

• 12 days Annual Leave + Birthday Leave

• Structured on-the-job training

電話推廣主任

工作職責：

• 處理投保熱線客戶查詢

• 通過電話向客戶推銷保險產品/促銷計劃(不需要cold call)

• 向客戶提供專業的保險建議，並了解客戶的需求

• 實現個人和團隊目標

• 處理臨時項目

要求：

• 持有有效的保險牌照1,2

• 至少1年call centre或保險銷售經驗

• 優秀的電話應對技巧，溝通技巧和良好的服務質素

• 自我激勵，積極上進和正面的思維

• 流利廣東話

• 歡迎保險代理人和財務顧問申請

薪酬和福利:

• 良好的薪酬待遇及豐厚佣金計劃 (平均月入可達30,000港元或以上)

• 特別獎勵

• 獎勵旅行

• 每週工作5天(每週工作時間37.5)

• 完善醫療及牙科保障

• 12日以上有薪年假 + 生日假

• 完善在職培訓

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.