Job Summary
Integration: Responsible for Avionics Integration services to include management of integration staff, coordination of certification with engineering and development of customer proposals to ensure acceptable profitability and risk management. Provide technical assistance to all company customers and employees.
Service
: Responsible for avionics installation and line services to include management of production staff, coordination of certification with engineering and development of customer proposals to ensure acceptable profitability and risk management. This position has ultimate responsibility for the profitability of the Avionics group and customer satisfaction.
Duties & Responsibilities
Work with sales team to develop customer proposals
Meet & consult with customers to review work scope and address/resolve any concerns
Coordinate with internal and external certification groups to assess certification costs and timing
Obtain approvals from customer for discrepancies and modifications
Monitor projects daily to ensure that obstacles are addressed and resources are adjusted as necessary
Deliver projects on schedule and on budget
Maintain a positive work environment by facilitating open communication with staff and leadership team
Initiate new or modified procedures to increase the professionalism, efficiency, quality, and productivity of the team
Direct overall work flow within Avionics balancing multiple priorities
Ensure appropriate cost data collection and billing to work orders
Close work orders within allowed timeline making sure customer is billed per the quote and that all labor and parts are issued to the appropriate squawks
Manage resource levels to match scheduled workload. Cross utilize team as needed.
Communicate directly with customers during and after service visits to ensure rapid resolution of any outstanding issues
Recommend and/or initiate personnel actions such as hiring, training, promotions, transfers, discharges, and disciplinary measures. Ensure performance reviews are completed in a timely manner
Explains company policies to team members to ensure understanding and compliance
Performs other duties as directed
Qualifications & Job Requirements
Minimum of ten (10) years’ experience working in corporate aircraft avionics in a repair station environment
Minimum of five (5) years’ experience managing complex aircraft avionics modification and engineering integration services
Minimum of five (5) years’ experience supervising/mentoring a staff of ten or more
Mastery of inspection & install procedures with excellent troubleshooting skills
Ability to read and interpret wiring diagrams, blueprints, and technical directives
Ability to provide technical assistance to customers and employees
Education:
Prefer Bachelor’s Degree in Aviation, Business Management, Finance or equivalent work experience
FCC license or an FAA Repairman’s Certificate required
Airframe or Repairman’s certification preferred
Other Prerequisites
Pass pre-employment drug screen and background check
Ability to obtain Airport Issued security badge
Valid Driver’s License
Work Environment & Physical Requirements
Work is performed in an aircraft hangar environment with moderate noise level. The employee is frequently subject to inside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes. Must have the ability for climbing and bending at the waist, crawling, kneeling, crouching, reaching, pushing, pulling, and working at heights; Reaching overhead above the shoulders and horizontally. Ability to lift and carry up to 50 pounds.
Available Benefits
Medical, dental, vision
Short term & Long term Disability - paid 100% by Company
Life & Accidental Death and Dismemberment - paid 100% by Company
Paid vacation, holidays, sick leave, jury duty, bereavement
Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
401K & Roth 401k with employer match
Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
