Senior Solutions Architect, Travel and Hospitality

Come join us and work with the latest cloud, AI and data technologies that enable our customers to accelerate their adoption of AWS solutions. AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams.

As a trusted customer advocate, Solutions Architects in our team customers understand best practices around modern technology, AI and advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud and deploying innovative solutions. You’ll help drive successful business outcomes across a broad set of customers through your passion for educating, training, designing and building technology.

As your customer's AWS CTO, you will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your customers, and you will do this by mobilising resources within AWS and working with our extensive partner network.

Key job responsibilities

• Develop deep, consultative relationships with customers to understand their unique business challenges, technical requirements, and compliance needs.
• Provide expert guidance on how to optimally adopt and leverage the full potential of AWS services and the broader technology ecosystem to modernize applications, migrate workloads to the cloud, ideate and productionise AI solutions and accelerate the development of innovative industry technology.
• Architect and deploy resilient, secure, and scalable cloud-based solutions tailored to your customer's industry.
• Collaborate cross-functionally with customers to design, implement, and optimize cloud infrastructure and applications.
• Enable customers to achieve their business objectives by fully leveraging the capabilities of the AWS services and industry best practices.
• Stay abreast of the latest AWS services, features, and best practices to ensure customers benefit from the your knowledge.
• Share knowledge and insights to help customers navigate the evolving cloud landscape and contribute to the ongoing development of innovative AWS offerings.

A day in the life
As a Senior Solutions Architect, you will manage your time to support our customers and account teams with your detailed understanding of AWS Services. Where a customer's need is not your forte, you will reach out to SMEs via AWS internal mechanisms while retaining ownership of the customer's inquiry. As a Solution Architect, you will go beyond the technical solution architecture and work with the account teams, specialists and partners to deliver a practical solution that will accelerate the customers business outcome. Having successfully delivered for our customers you will scale your impact through your Thought Leadership and having gleaned customer signals and feedback to improve our services you will work with the Service teams to make AWS products and services better then they are today. You will also contribute to uplifting your knowledge through AWS' broad catalogue of accreditation and education opportunities.

About the team
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Basic qualifications

• 7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 7+ years of IT development or implementation/consulting in the software or Internet industries experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience

Preferred qualifications

• 5+ years of infrastructure architecture, database architecture and networking experience
• Experience working with end user or developer communities

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.