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Company: Oak Street Health

Title: Medical Assistant/Phlebotomist

Location: Des Moines, Iowa Park Fair Location

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule

• Delivers an exceptional patient experience, and helps patients prepare for their provider visit

• Obtains vital signs, chief complaint and reviews medications

• Delivers patient screenings per protocols

• Orders supplies and stocks exam rooms

• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies

• Ensures exam rooms are clean, safe, and ready for patient visits

• Under direction of an RN, provider and/or protocol, provides telephonic support to patients

• Assists providers, RNs or social workers with home based support for high risk members, as necessary

• Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.

• Performs waived laboratory testing

• Schedules diagnostic testing

• Applies or assists with application of durable medical equipment

• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols

• Participates in care team meetings to discuss patient care and clinic operations

• Other duties, as assigned

What are we looking for?

• CPR Certification required

• Medical Assistant certification or registration

• 3-5 years in a Medical Assistant role preferred

• EMR experience required

• 2 or more years of experience working with geriatric patients

• Phlebotomy Technician Certification preferred

• Strong communication skills and customer service orientation

• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

• US work authorization

• Someone who embodies being 'Oaky'

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 01/30/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.