Senior Vice President, Client Processing Manager

We’re seeking a future team member for the role of Senior Vice President to join our Client Processing team. This role is located in New York City, NY. In-office requirement is four days.

In this role, you’ll make an impact in the following ways:

• Manage a medium to large-sized team or multiple small Client Processing teams
• Handle any and all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution
• Serve as a top level of support for external clients who were not able to have problems resolved at a lower level
• Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented; identify and implement process improvements to improve the experience for all stakeholders

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required; advanced/graduate degree preferred
• 7–10 years of total work experience is preferred with at least 1–3 years in management
• Experience in brokerage processing is preferred

• Applicable local/regional licenses or certifications as required by the business

   

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.