Sr. NPI Program Manager

Overview

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Cloud Supply Chain Global Operations (CSGO) powers Microsoft’s cloud by driving end-to-end supply chain strategy, planning, and operations across a global datacenter infrastructure. By connecting demand, supply, and delivery, CSGO ensures the right hardware is available at the right place and time to support scalable, reliable cloud growth. Through data-driven decision making, operational excellence, and partner collaboration, CSGO delivers resilient, efficient, and trusted supply chain solutions worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

#CSCP #CSCPJobs

Responsibilities

• Drive technical NPI workstreams for network and AI infrastructure from early development builds through production readiness, deployment, and sustaining handoff.
• Establish and manage program milestones, dependencies, readiness criteria, risks, owners, decisions, and recovery actions.
• Coordinate hardware engineering, DFX, supplier, material, manufacturing, quality, system-integration, and deployment-readiness activities.
• Partner with engineering teams to translate product requirements and build learnings into executable manufacturing and operational-readiness plans.
• Use build, quality, supplier, and program data to identify risks, determine root causes, and drive corrective actions.
• Lead readiness reviews and ensure issues discovered during development builds are resolved or appropriately mitigated before production ramp and deployment.
• Frame options, trade-offs, and recommendations when technical, supplier, quality, or operational constraints threaten launch objectives.
• Communicate decisions, risks, recovery plans, and program progress clearly to technical teams, business partners, and senior leaders.
• Develop repeatable processes, readiness criteria, and documentation that improve future product launches and transitions into sustaining operations.
• Build trusted cross-functional relationships and influence execution across teams without direct authority.

Qualifications

Required Qualifications:

• Bachelor's Degree Engineering, Supply Chain Management, or related field AND 4+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics OR equivalent experience in engineering, manufacturing, operations or a related area.

Other Requirements:

• Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Experience with hardware NPI, product engineering, DFX, manufacturing engineering, product development, or technical product launches.
• Experience supporting development builds, engineering validation, manufacturing readiness, supplier readiness, production ramp, or sustaining transitions.
• Experience independently owning technical workstreams, deliverables, risks, decisions, and measurable outcomes.
• Experience coordinating across engineering, manufacturing, suppliers, quality, supply chain, operations, or deployment teams.
• Demonstrated ability to analyze technical and operational data, identify root causes, and drive corrective actions.
• Experience improving product designs, manufacturing processes, test methods, quality, reliability, or operational readiness.
• Ability to learn complex infrastructure products and translate technical details into clear execution plans.
• Ability to influence across organizational boundaries, resolve ambiguity, and communicate effectively with technical teams and leaders.
• Experience with cloud, datacenter, networking, rack-level hardware, or AI infrastructure is beneficial but not required.

NPI Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.