Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

We are looking   for a Cloud Solution Architect (CSA) to help design & build AI and Agentic solutions that enhance applications, streamline business processes & deliver real value for customers.  You will deliver repeatable AI and Agentic solutions. In this role, you’ll work with others on technical engagements across design, build, and operations, removing blockers and accelerating adoption of Microsoft AI solutions built on Copilot, Copilot Studio, Foundry, Fabric, Azure AI, App Services, GitHub and data platforms. You will deliver engagements leveraging existing Repeatable IP and execution engines with accountability for delivery excellence, consumption growth, and successful deployment for the customer. You’ll be certified in priority workloads like Azure AI and Data Platform services, cloud native app services, GitHub and related developer tools, and collaborate with customer developers, and engineers to turn innovation into real-world outcomes.  You will be a fast learner, strong problem solver, naturally curious and have great active listening and communication skills.

This opportunity will allow you to rapidly accelerate your technical skills, build consultative and communication capabilities, and gain hands on experience developing AI driven and agentic systems within customer environments - all while learning how to deliver with excellence and consistency.

This role is 100% Microsoft onsite or customer site only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Engage with customer developers & engineers to understand their application, data, and AI priorities, and build secure AI & Agentic solutions that drive business value and customer satisfaction.
•    Work on technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Copilot, Copilot Studio, Foundry, Fabric, Azure AI, App Services, GitHub, and data platforms.
•    Leverage AI to automate and deliver repeatable processes that help customers achieve faster outcomes and deliver repeatable IP aligned with AI and Agentic Solutions
•    Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
•    Act as the Voice of the Customer by sharing insights and feedback with account teams to identify opportunities and remove adoption blockers.
•    Maintain deep technical expertise and stay current with AI trends and technologies such as Copilot, Copilot Studio, Foundry, Fabric, Azure, AI, GitHub, Security solutions , while contributing to internal and external technical communities.
•    Actively participate in onboarding, technical training, and ongoing skill development programs.
•    Incorporate coaching feedback to improve technical accuracy, efficiency, and customer interaction quality
•    Demonstrate a growth mindset by continuously aligning your skills to current and future customer needs

Qualifications

•    Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
o    OR equivalent experience
•     Fluent in English and German/French/Spanish
•    Strong written and verbal communication skills.
•    Ability to follow structured processes and work effectively in a defined support environment.
•    Willingness to work in an in‑office setting
•    Support a positive, inclusive, and customer‑focused team culture.

•    Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 1+ years experience in AI/cloud technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o    OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
o    OR equivalent experience
•    Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
•    Hands on experience in AI technologies

Additional Required Qualifications:
•     Fluent in English and German/French/Spanish

Cloud Solution Architecture IC1 - The typical base pay range for this role across Romania is lei 83,000.00 - lei 107,800.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.