In this role, you’ll make an impact in the following ways:

• This role manages the entirety of the ACH Processing unit for Payments Enablement SDG group under Payments processing. 
• Ensures best-practice approaches for streamlining and optimization processes through workflow design and technology.Applies in-depth knowledge and expertise on service offerings. 
• Proactive assessment and resolution of complex transaction issues.
• Develops process for quality improvement and systems to test and maintain cash processing and transactions management.
• Acts as an escalation point for complex problems that less experienced resources cannot solve. 
• Responsible for crafting solutions and methods to resolve issues at hand and similar issues in the future. 
• Recruits, directs, motivates and develops staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team. 
• Manages one or more Cash Processing and Funds Transfer teams.Responsible for achievement of team goals. 
• Ensures team is equipped to operationalize and attain team objectives. 
• Manages the human resources of the team, including coaching, performance management and career development. 
• May manage financial resources of the team (budgets, expenses, etc.).

To be successful in this role, we’re seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required. 
  • Advanced/graduate degree preferred.
• 7-10 years of total work experience with at least 1-3 years in management preferred. 
• This is a critical management role needed with extreme industry knowledge regarding the ACH Batch process. 
• We are seeking external industry knowledge as we are currently undergoing ACH modernization and will need industry experience for both internal and external communications.
• Experience in financial investments preferred. 
• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.